Angelita De Leon
King Of Prussia,PA
Summary
Dedicated bilingual sales consultant with 20+ years of experience consistently outperforming sales goals. Manages multiple tasks simultaneously as a detail-oriented professional with strong communication and organizational skills. Performance-driven with stellar record of accomplishment in connecting with customers and driving remarkable sales. Eager to participate in group-focused efforts to expand revenue and grow relationships by assisting in training colleagues of new product as well as demonstrating the features and benefits to make a seamless conveyance with fun, knowledge, enthusiasm and enjoyable experience for the customer/client.
Overview
19
19
years of professional experience
Work History
Sales Consultant
Milanj Diamonds
King of Prussia, PA
03.2023 - Current
- Identified areas of improvement within existing processes and procedures.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided guidance, support and training to staff members.
- Provided detailed product information to customers, including features, prices, and availability.
- Performed cold calls to prospective customers to introduce company offerings.
- Monitored competitor activity and pricing strategies to adjust accordingly.
- Participated in regular training sessions on new products, services, and industry trends.
- Worked with fellow sales team members to achieve group targets.
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Sales Consultant
MAXFIELD
Los Angeles, CA
10.2021 - 06.2022
- Meeting and greeting client, Consulting with client, Clienteling, learning the merchandise as it arrives, Making every client feel special and important, Drove sales of fashion and jewelry products by being proactive with knowledge of customer preferences and active listening skills, Used POS register system to ring up customer purchases, process payments and issue receipts, Communicated with customers about store events and offerings, including policies, restrictions and refund policies.
Sales Associate Specialist
MORGANS JEWELERS
Torrance, CA
08.2020 - 03.2021
- Provided excellent service to customers through active engagement, direct eye contact and listening skills, Engaged positively with each customer, providing professional and polite support for sales and service needs, Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy, Followed store opening and closing procedures as per company guidelines, Managed and processed customer payments made by credit and debit cards as well as cash, Restocked merchandise from inventory during downtime when items upfront became low, Maintained current store, product and promotional knowledge to drive consistent sales.
Sales Associate
GEARYS
Beverly Hills, CA
07.2017 - 11.2017
- Drove the sales of jewelry, watches, and crystal through effective sales tactics and excellent customer service, Developed a loyal clientele by catering to individual needs and giving every client individualized care, Created eye-catching displays in order to draw in more traffic and generate additional revenue, Delivered top sales performance in store, consistently achieving store sales, service goals, and standards
Senior sales Key Holder
Westime
Beverly Hills , Ca
08.2004 - 08.2017
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Associate of Science - Retail Management
Bassist Fashion Instate
Portland, OR06.1982
Skills
- Customer liaison
- Consultative
- Customer relationship management
- Sales closing
- Post-sales support
- Product management and pricing
- Product and service knowledge
- Business development
- Customer retention
- Sales development
- Personnel training
- Customer needs assessment
- Product merchandising
Languages
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Sales Consultant
Milanj Diamonds
03.2023 - Current
Sales Consultant
MAXFIELD
10.2021 - 06.2022
Sales Associate Specialist
MORGANS JEWELERS
08.2020 - 03.2021
Sales Associate
GEARYS
07.2017 - 11.2017
Senior sales Key Holder
Westime
08.2004 - 08.2017
Associate of Science - Retail Management
Bassist Fashion Instate