Angelita E Hernandez
Buckeye,AZ
Summary
Devoted hard working employee with superb customer service, ability to multitask, adapt to a fast-paced environment, and adequate time management skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Arrowhead Health Centers
Glendale, AZ
06.2025 - Current
- Greeted Arrowhead Health Centers patients and directed them to correct departments.
- Scheduled patient appointments and updated provider calendars.
- Received incoming phone calls and forwarded messages to the clinical staff for prompt response.
- Provided administrative support through efficient photocopying, faxing, and filing. Schedule and confirm incoming email appointments. Maintained positive working relationships with staff and management to foster a collaborative environment. Handled incoming calls and directed callers to appropriate departments and employees for timely assistance.
Cannabis bucket
Trim Depot, Inc.
Phoenix, AZ
10.2024 - 06.2025
- Trimmed harvested cannabis flower following standard procedures, operated trimming machinery, managed post-trimming storage, and maintained accurate records. - Ensured cleanliness of environment by removing waste, cleaning, and sanitizing all rooms and tools daily.
- Executed daily tasks with precision in a fast-paced environment.
- Collaborated effectively with a diverse team to achieve shared goals and resolve product-related issues.
- Proposed creative strategies during team meetings to improve overall effectiveness.
Sales Associate
Dollar General
08.2022 - 10.2022
- Operated a cash register with accuracy, ensuring smooth transactions. Processed customer payments via cash, check, credit, debit, and gift cards using EMV system. Welcomed customers upon entry and addressed inquiries regarding store products and services.
- Operated cash register with accuracy, ensuring smooth transactions. Processed customer payments via cash, check, credit, debit, and gift card using EMV system. Greeted customers upon entry and addressed inquiries regarding store products and services.
- Greeted customers and resolved questions on Dollar General sales floor.
- Organized and stocked shelves efficiently and rotated merchandise from Dollar General stockroom.
Front Desk Receptionist
Sun Radiology
12.2021 - 04.2022
- Greeted Arrowhead Health Centers patients and directed them to proper departments.
- Welcomed patients at Arrowhead Health Centers and guided them to the appropriate departments for assistance.
- Registered patients by checking them in and confirming their insurance and demographic details.
- Managed multi-line phone systems by answering calls and efficiently directing them to the clinical staff.
Patient Services Specialist
Simonmed Imaging
04.2018 - 05.2021
- Explained purpose of tests to patients, enhancing their understanding and comfort before procedures. Delivered prompt responses to inquiries, ensuring a positive patient experience and satisfaction. Coordinated scheduling of diagnostic tests, facilitating timely access to necessary medical procedures for patients.
- Welcomed patients at front desk, ensuring a friendly and efficient check-in experience.
- Confirmed insurance information and gathered patient demographics to streamline imaging visits.
- Organized and validated radiology appointments through practice management systems for efficiency.
Education
Estrella High School
Avondale, AZSkills
- Patient registration
- Appointment scheduling
- Insurance verification
- Multi-line phones
- Patient check in
Timeline
Front Desk Receptionist
Arrowhead Health Centers
06.2025 - Current
Cannabis bucket
Trim Depot, Inc.
10.2024 - 06.2025
Sales Associate
Dollar General
08.2022 - 10.2022
Front Desk Receptionist
Sun Radiology
12.2021 - 04.2022
Patient Services Specialist
Simonmed Imaging
04.2018 - 05.2021
Estrella High School