Angelo Gomez
Springfield Gardens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
School Counselor
Maspeth Town Hall
Queens, NY
01.2024 - Current
- Identified at-risk students to provide support for successful academic experience and personal growth.
- Established trusting relationship with students and parents to nurture confidence in school counseling process.
- Followed-up with outside mental health service providers to coordinate in-school support.
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
- Monitored attendance records and identified patterns of absenteeism that may indicate underlying issues requiring attention.
- Organized extracurricular activities designed to promote self-esteem, team building skills and healthy relationships between peers.
Packer
Key Food Supermarket
Queens, NY
04.2022 - 12.2023
- Verified labels for appropriate order numbers and item specifications.
- Arranged items on pallets according to size and weight.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Operated hand trucks, pallet jacks and forklifts to move materials.
- Packed products in accordance with specified instructions.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Assisted customers with inquiries regarding their orders.
- Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
- Responded promptly to customer complaints about packaging issues.
- Organized inventory in the warehouse according to established procedures.
- Unloaded and loaded trucks with merchandise for distribution.
Customer Service Cashier
Popeyes
Queens, NY
12.2021 - 02.2022
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Food Delivery Driver
Uber Eats
Queens, NY
02.2021 - 11.2021
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Carried food in insulated bags to maintain hot or cold temperature.
- Delivered fresh food to customers across local area.
- Analyzed customer address to determine best route for timely delivery.
- Navigated local streets and highways with ease using GPS system.
- Maintained vehicle according to company and state safety requirements.
Delivery Assistant
F&P Design
Manhattan, NY
04.2020 - 02.2021
- Verified the contents of inventory loads against shipping papers.
- Provided courteous customer service to customers when delivering goods.
- Handled cash payments from customers as needed.
- Managed paperwork related to deliveries including proof of delivery documents.
- Received instructions from supervisor about daily assignments.
- Delivered packages to customers in a timely manner according to established schedules.
- Notified supervisors if any problems occurred during the course of a shift.
Education
Some College (No Degree) - Computer And Information Sciences
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Crisis intervention strategies
- Mental health assessments
- Cultural Competency
- Suicide Prevention
- Conflict Mediation
- School counseling
- Maintaining confidentiality
- Computer Skills
- Basic computer skills
- Computer Security
- Computer programming in Java
- Computer programming in Python
- Team Collaboration
- CPR Certified
- Valid Foundation in Health and Safety e-Learning license
- Valid Foundations of Cybersecurity license
- Valid ACEs and Trauma-Informed Practice developed by the CUNY School of Professional Studies license
- First Aid Training
- Communication
- Data Entry
- Attention to Detail
- Skilled multi-tasker
- Typing
- Lifting up to 50 lbs
- Order Taking
- Valid Driver's License
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
- Basketball
- Chess
- Programming
- Gym
- MMA Learner
Certification
- Building on the Foundation of Health and Safety
- Foundations in Health and Safety e-Learning
- Foundations of Cybersecurity
- ACEs and Trauma-Informed Practice developed by the CUNY School of Professional Studies
References
References available upon request.
Timeline
School Counselor
Maspeth Town Hall
01.2024 - Current
Packer
Key Food Supermarket
04.2022 - 12.2023
Customer Service Cashier
Popeyes
12.2021 - 02.2022
Food Delivery Driver
Uber Eats
02.2021 - 11.2021
Delivery Assistant
F&P Design
04.2020 - 02.2021
Some College (No Degree) - Computer And Information Sciences
New York City College of Technology of The City University of New York
- Building on the Foundation of Health and Safety
- Foundations in Health and Safety e-Learning
- Foundations of Cybersecurity
- ACEs and Trauma-Informed Practice developed by the CUNY School of Professional Studies
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