Summary
Overview
Work History
Education
Skills
LEADERSHIP
Timeline
Generic

ANGELO LEWIS

Fountain Valley,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Mangement Assistant

Enterprise Mobility
06.2024 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Trained new personnel regarding company operations, policies and services.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Directed associates in daily operations and monitored to maintain high degree of productivity, safety, service and quality.
  • Trained new personnel regarding company operations, policies and services.
  • Inspected vehicles and requested Preventative maintenance be completed within specific timeframes.
  • Negotiated pricing, terms of sales and service agreements with local body shops.
  • Provided professional services and support in a dynamic work environment.

Sales and Underwriting

Government Employees Insurance Company, GEICO
01.2009 - 01.2024
  • Experienced Sale Representative in Auto, Home, Umbrella, Cycle, and Boat
  • Effectively managing high volume of inbound inquiries daily via phone, email, chat, or social media addressing new business sales, service, or contract renewals.
  • Working relationship with various A rated companies such as Homesite, Zurich, Wellington, Jewelers Mutual, Liberty Mutual, and travelers selling and cross selling various products.
  • Knowledgeable of underwriting guidelines and procedures to ensure each customer is receiving the right rate for the right risk while protecting the company bottom line.
  • Accountable for risk analysis and recommendations for seasoned business customers by evaluating risk and exposure to decide the best policies to protect the insured and the company.
  • Actively involved in the local community partnering and developing relationships while strategically marketing the Geico brand and bringing in new referrals and leads.
  • Coordinated with legal department and local counsel in litigating denied or disputed claims.

Personal Injury Adjuster

Geico
01.2017 - 07.2018
  • Received and responded to claims via email or over the phone by verifying the accuracy of information in the claim such as times, dates, and description of incident.
  • Investigated claims to confirm the city and state of loss via police report.
  • Effectively recorded statements of insured, claimants, and witnesses to figure out compensability in possible fraudulent and questionable claims.
  • Examined claims forms and other records to determine insurance coverage.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Documented claims files and properly coded claims activity.
  • Identified suspicious losses and contacted Special Investigative Unit (SIU) for assistance.
  • Coordinated with legal department and local counsel in litigating denied or disputed claims.
  • Worked with Various attorney to determine facts of loss.


Education

Master of Public Administration - Homeland Security and Emergency Management

Upper Iowa University
Fayette, Iowa
05.2024

Bachelor of Administration - undefined

Upper Iowa University
Fayette, Iowa
05.2022

Skills

  • Payment verification
  • Paperwork drafting
  • Business communications
  • Customer engagement
  • Account updating
  • Sales closing
  • Building rapport
  • Microsoft office proficiency

LEADERSHIP

I have been a Sales Coach with Geico for 10 + Years teaching new hires how to underwrite accordingly and sale effectively by following the 5-step sales process.

Timeline

Mangement Assistant

Enterprise Mobility
06.2024 - Current

Personal Injury Adjuster

Geico
01.2017 - 07.2018

Sales and Underwriting

Government Employees Insurance Company, GEICO
01.2009 - 01.2024

Bachelor of Administration - undefined

Upper Iowa University

Master of Public Administration - Homeland Security and Emergency Management

Upper Iowa University

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