Angelo Poisson
Margate
Summary
Dynamic professional with a proven track record in customer service, Finance, Administration and teamwork. Skilled in data entry, Finance, problem-solving and forecasting, achieving significant improvements in operational efficiency and customer satisfaction.
Military professional with standard physical fitness, knowledgeable in regulations and skilled in strategic planning, leadership, and decision-making. Proven ability to lead teams, adapt to changing situations, and achieve mission objectives.
Overview
12
12
years of professional experience
Work History
Sales Associate
1075 Sunrise Corp
04.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager
One Food Stop
01.2024 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Prevent Loss
Administrator
Little Footprints, Big Steps
07.2021 - 12.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Grants Coordinator
Plan International
07.2020 - 07.2021
- Managed post-award services and oversaw state and federal grant awards for compliance with uniform guidance and grant-specific requirements.
- Worked with directors and grant program staff to implement established grant compliance policies and procedures.
- Conducted routine compliance reviews of grant programs.
- Increased grant approval rates by conducting thorough needs assessments to support targeted project development.
- Enhanced grant application success by researching and identifying appropriate funding opportunities.
- Secured additional funding sources by establishing strong relationships with funders and regularly attending networking events.
Country Finance Manager
Terre Sans Frontieres
10.2017 - 05.2020
- Evaluated investment opportunities thoroughly using comprehensive financial modeling techniques that informed critical funding decisions for new projects or ventures.
- Mentored junior finance professionals, fostering a culture of continuous learning and career development within the department.
- Developed insightful financial presentations for executive leadership, guiding strategic decision-making processes.
- Facilitated smooth integration of acquired entities into existing operations by leading post-merger harmonization efforts, ensuring a seamless transition for all stakeholders.
- Enhanced financial reporting accuracy by conducting thorough analysis and reconciliations of accounts.
- Improved cash flow management through close monitoring of receivables and payables, optimizing working capital.
Customer Care Officer
Port-Morgan Hotel
06.2012 - 04.2017
- Managed high call volumes with exceptional time management and multitasking skills.
- Handled difficult situations calmly, maintaining professionalism at all times.
- Developed strong relationships with customers, leading to increased repeat business.
- Contributed to team efforts in exceeding monthly sales targets through upselling products and services when appropriate.
Education
Certificate of Technical Studies - Horizontal Construction Engineering
US Army
United States03-2025
Certificate - Weapon Proficiency
US Army
United States 12-2024
Certificate - First Aid
US Army
United States12-2024
Certificate - Security Tactical Attack And Response
US Army
United States12-2024
Certificate of Technical Studies - Project Management
HEC Montreal
Montreal Canada12-2019
Bachelor of Science - Business Administration And Management
Universite Du Sud Aux Cayes
Haiti08-2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance and monitoring
- Detail-oriented
Languages
English
Full Professional
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
1075 Sunrise Corp
04.2024 - 10.2024
Assistant Manager
One Food Stop
01.2024 - 10.2024
Administrator
Little Footprints, Big Steps
07.2021 - 12.2023
Grants Coordinator
Plan International
07.2020 - 07.2021
Country Finance Manager
Terre Sans Frontieres
10.2017 - 05.2020
Customer Care Officer
Port-Morgan Hotel
06.2012 - 04.2017
Certificate of Technical Studies - Horizontal Construction Engineering
US Army
Certificate - Weapon Proficiency
US Army
Certificate - First Aid
US Army
Certificate - Security Tactical Attack And Response
US Army
Certificate of Technical Studies - Project Management
HEC Montreal
Bachelor of Science - Business Administration And Management
Universite Du Sud Aux Cayes
Similar Profiles
Alexandr PerepadyaAlexandr Perepadya
Diamond Setter at Sunrise Jewelry CorpDiamond Setter at Sunrise Jewelry Corp
Will L. GreenWill L. Green
Board Operator, Sales Executive (REMOTE) at WGPR 1075Board Operator, Sales Executive (REMOTE) at WGPR 1075
Rachel SadlerRachel Sadler
Social Quarters Manager at Tallahassee Moose Lodge 1075Social Quarters Manager at Tallahassee Moose Lodge 1075
Matthew RiveraMatthew Rivera
General Manager at 24 Hour FitnessGeneral Manager at 24 Hour Fitness
DOMINIC FAALAVAAUDOMINIC FAALAVAAU
Truck Offsider at JNS Trucking & LogisticsTruck Offsider at JNS Trucking & Logistics