Angelo Primo
Egg Harbor Township,NJ
Summary
High-energy store manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
31
31
years of professional experience
Work History
Store Manager
Heritage Landscape Supply
Pleasantville, NJ
12.2024 - Current
- Led full store operations, including staffing, scheduling, opening and closing procedures, and daily execution to ensure smooth, efficient performance in a fast-paced retail environment
- Hired, trained, mentored, and supervised staff while conducting performance reviews, building retention plans, and fostering a positive, accountable team culture
- Managed financial operations, including budgeting, expense control, payroll approvals, cash handling, and daily revenue reconciliation to maintain fiscal responsibility
- Oversaw inventory management, product ordering, merchandising standards, stock rotation, and backroom organization to support sales growth and minimize shrinkage
- Drove customer satisfaction and sales performance through strong service standards, issue resolution, staff coaching, and execution of promotions and special events
- Enforced loss prevention, safety, and regulatory compliance by maintaining procedures, training staff on proper protocols, and taking corrective action when needed
- Collaborated with corporate leadership and peer managers to communicate performance results, implement company initiatives, and improve overall operational effectiveness
Store Manager
SiteOne Landscape Supply Inc.
Egg Harbor, NJ
04.2008 - 07.2024
- Led full store operations, including staffing, scheduling, opening and closing procedures, and daily execution to ensure smooth, efficient performance in a fast-paced retail environment
- Hired, trained, mentored, and supervised staff while conducting performance reviews, building retention plans, and fostering a positive, accountable team culture
- Managed financial operations, including budgeting, expense control, payroll approvals, cash handling, and daily revenue reconciliation to maintain fiscal responsibility
- Oversaw inventory management, product ordering, merchandising standards, stock rotation, and backroom organization to support sales growth and minimize shrinkage
- Drove customer satisfaction and sales performance through strong service standards, issue resolution, staff coaching, and execution of promotions and special events
- Enforced loss prevention, safety, and regulatory compliance by maintaining procedures, training staff on proper protocols, and taking corrective action when needed
- Collaborated with corporate leadership and peer managers to communicate performance results, implement company initiatives, and improve overall operational effectiveness
Parking Booth Attendant
South Jersey Transportation Authority
Atlantic City, NJ
02.2005 - 08.2020
- Provided friendly, efficient customer service while processing parking transactions and answering questions regarding fees, directions, and facility policies
- Processed cash and electronic payments accurately, balanced daily revenue, and reported discrepancies in accordance with company procedures
- Maintained smooth vehicle flow by managing traffic control, directing patrons to designated parking areas, and reducing congestion during peak periods
- Monitored parking areas to ensure customer safety, vehicle security, and compliance with parking regulations
- Responded promptly to customer concerns, minor emergencies, and roadside assistance needs including jump-starts and vehicle access issues
- Maintained a clean, safe, and organized parking facility by removing hazards, debris, and addressing safety concerns
Store Manager
Lawn Doctor
Egg Harbor, NJ
05.1996 - 04.2008
- Increased store profitability by implementing cost-control measures, efficient inventory management, and disciplined labor scheduling aligned with demand
- Led daily store operations to ensure a clean, safe, and well-organized environment while maintaining service quality and operational efficiency
- Hired, trained, onboarded, and mentored staff while conducting performance reviews, addressing attendance issues, and supporting employee development and retention
- Improved customer satisfaction and sales performance through staff training, strong service standards, effective issue resolution, and relationship building
- Developed and executed merchandising, layout, and customer engagement strategies to maximize sales and attract new customers
- Maintained compliance with company policies, safety standards, and applicable regulations by reviewing procedures and implementing corrective actions as needed
- Communicated store performance, operational issues, and support needs to senior management while contributing detailed reporting and feedback
Education
Associate of Science - Marine Biology
Stockton State College
High School Diploma - undefined
Cardinal O'Hara High School
06.1989
Skills
- Retail Inventory Management
- Team Development
- Risk Management
- Personnel Development
- Project Management
- Report Generation Employee Training
- Talent Recruitment Loss Prevention
- Hourly Shift Management
- Shift Scheduling
- Supply Ordering
- Revenue Generation
- Budget Administration
- Store Merchandising
- Operations Management
- Payroll Management
- Customer Service Management
- Multitasking and Organization
- Leadership Development
- Leading Staff Meetings
- Maximizing Profitability
- Culture Development
- Bank and Safe Deposits
- Performance Reviews
- Policies and Procedures
- Operations Oversight
- Retail Merchandise Quality Standards
- Training and Mentoring
- Order Management
- Team Leadership and Coaching
- Accurate Money Handling
- Team Leadership
- Recruiting and Hiring
- Staff Supervision
- Financial Operations Management
Affiliations
Golf, outdoor activities, I enjoy playing golf with my son and my friends. I enjoy hiking and fishing whenever I get the chance.
Affiliations
Lifepoint Church
Timeline
Store Manager
Heritage Landscape Supply
12.2024 - Current
Store Manager
SiteOne Landscape Supply Inc.
04.2008 - 07.2024
Parking Booth Attendant
South Jersey Transportation Authority
02.2005 - 08.2020
Store Manager
Lawn Doctor
05.1996 - 04.2008
High School Diploma - undefined
Cardinal O'Hara High School
Associate of Science - Marine Biology
Stockton State College