Angel Tapia
Carrollton
Summary
Business Administration student with strong customer service and problem-solving experience. Skilled in managing client relationships, coordinating tasks, and working in fast-paced environments. Seeking to contribute to operational efficiency and passenger experience as an Airport Operations Intern at American Airlines.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
Allstate Insurance Agency
The Colony
03.2024 - 10.2025
- Resolved complex customer inquiries under strict compliance standards, ensuring accuracy and efficiency.
- Collaborated with team members to meet performance goals in a fast-paced environment.
Pro Service Specialist
Floor and Decor
Denton
05.2018 - 10.2024
- Coordinated product availability and delivery schedules for contractors and designers.
- Managed multiple client accounts, ensuring timely service and operational accuracy.
Education
Bachelor of Science - Business Administration
University of Texas At Dallas
Richardson, TX05-2027
Associate of Arts - General Studies
Dallas College
Dallas, Texas, TX12.2024
Skills
- Customer relationship management
- Team collaboration
- Data entry
- Adaptability
- Microsoft Office Excel
- Communication
Projects
Accounting Simulated Business
- Prepared general and adjusted journal entries for a simulated business based on one month of transactions.
- Created financial statements ensuring accuracy and compliance with accounting principles.
- Maintained balanced ledgers and verified all entries for consistency and correctness.
Languages
Spanish
Native/ Bilingual
Timeline
Insurance Sales Agent
Allstate Insurance Agency
03.2024 - 10.2025
Pro Service Specialist
Floor and Decor
05.2018 - 10.2024
Bachelor of Science - Business Administration
University of Texas At Dallas
Associate of Arts - General Studies
Dallas College