Anggie Chavez
The Bronx,NY
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
3
3
years of professional experience
Work History
Head Cashier
Hub Liquor Store
The Bronx, New York
02.2022 - Current
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Verified employee timecards for accuracy and completeness prior to submitting payroll information.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Performed opening and closing duties such as counting money, balancing registers , and resolving any issues with purchases.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Assisted other departments when needed by providing additional support during busy periods.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Analyzed customer feedback data and identified areas of improvement for the team.
- Monitored inventory levels in order to maintain optimal stock levels at all times.
- Collaborated with other managers to plan and direct organizational tasks.
- Learned company processes, procedures and employee role functions.
Education
BBA - Business Administration
Universidad Laica “Eloy Alfraro” De Manabi
Manabi, Ecuador07-2019
Pedro Balda Cucalon
Manta, Ecuador 02-2013
Skills
- Training and coaching
- Refunds and exchanges
- Customer flow monitoring
- Stock management
- Cash reconciliation
- Drawer balancing
- Cashier supervision
- Opening and closing procedures
- POS system troubleshooting
- Cashier training
- Store opening and closing
- Customer service
- Cash handling
- Payroll policies and procedures
- Microsoft Expert
- Shift scheduling
- Supply restocking
- Employee training
- Task delegation
Timeline
Head Cashier
Hub Liquor Store
02.2022 - Current
BBA - Business Administration
Universidad Laica “Eloy Alfraro” De Manabi
Pedro Balda Cucalon