Angie Beltran

• Manage patient scheduling, appointment coordination, patient intake, check-in/check-out, payment processing, membership management, and EMR documentation in a fast-paced medical aesthetics practice.

• Prepare patients for aesthetic treatments and injectable procedures by reviewing treatment plans, applying topical anesthetics, obtaining treatment consents, and assisting with patient flow throughout the clinic.

• Educate patients on aesthetic treatments, skincare products, pre-treatment instructions, and post-treatment care to support optimal outcomes and patient satisfaction.

• Support retail skincare sales through personalized product recommendations, product education, and treatment plan discussions.

• Promote clinic services, aesthetic treatments, and skincare products through social media platforms to increase brand awareness, patient engagement, and patient acquisition.

• Coordinate communication between patients, providers, vendors, and marketing partners while maintaining exceptional customer service.

• Maintain HIPAA compliance, accurate patient records, consent documentation, appointment management, and confidentiality standards.

• Assist with treatment room preparation, inventory management, clinic organization, and daily operational workflows.

• Support providers by ensuring treatment rooms are prepared, patients are ready for procedures, and clinic operations run efficiently throughout the day.

• Contribute to patient retention, practice growth, and overall patient satisfaction by fostering positive patient experiences and building long-term client relationships.

• Served as a primary clinical support team member, working closely with optometrists to provide efficient and high-quality patient care.
• Performed pre-testing and diagnostic procedures including retinal imaging, visual field testing, ocular pressure measurements, and other specialized ophthalmic assessments.
• Collected and accurately documented patient medical histories, medications, vision concerns, and examination findings within electronic medical record systems.
• Assisted providers with diagnostic testing, patient evaluations, and in-office procedures while ensuring efficient patient flow.
• Prepared, sanitized, and organized examination rooms, equipment, and treatment areas in accordance with infection control and safety standards.
• Educated patients on testing procedures, treatment recommendations, and eye health while ensuring a positive patient experience.
• Provided exceptional customer service by welcoming patients, addressing concerns, and promoting patient comfort throughout the examination process.
• Collaborated with providers and clinical staff to deliver comprehensive patient care in a fast-paced healthcare environment.

• Provided direct patient care to pediatric patients, assisting with activities of daily living including bathing, grooming, feeding, toileting, mobility, and comfort measures.
• Obtained, monitored, and documented vital signs while reporting changes in patient condition to registered nurses and providers.
• Assisted with point-of-care testing, specimen collection, feeding support, and patient care procedures under the direction of nursing staff.
• Supported patient safety by maintaining a clean, organized, and safe care environment while ensuring adequate stocking of medical supplies and equipment.
• Assisted with patient transport and collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
• Educated and supported patients and families by explaining care processes, answering questions, and providing compassionate assistance during hospitalization.
• Accurately documented patient information and care activities within electronic medical record systems while maintaining HIPAA compliance.

• Scheduled appointments, verified insurance coverage, processed payments, and maintained accurate patient records within electronic medical record systems.

• Assisted with patient intake, rooming patients, obtaining and documenting vital signs, and preparing patients for provider evaluations and examinations.

• Collected patient histories and updated demographic, insurance, and medical information while maintaining accuracy and confidentiality.

• Answered multi-line phone systems and coordinated communication between patients, families, healthcare providers, and clinical staff.

• Documented patient information accurately while maintaining HIPAA compliance and confidentiality standards.

• Assisted providers with clinical and administrative tasks to support efficient patient care, patient flow, and daily clinic operations.

• Educated patients and families on office procedures, appointment scheduling, and provider instructions.

• Provided compassionate customer service and patient support in a fast-paced pediatric healthcare environment.

• Delivered direct patient care on cardiology, surgical, and COVID units while ensuring patient comfort, safety, and dignity throughout treatment.

• Obtained, monitored, and documented vital signs, promptly reporting changes in patient condition to nursing staff.

• Assisted patients with activities of daily living, including mobility, feeding, bathing, toileting, and pre-operative preparation.

• Supported patient safety initiatives by maintaining a clean, organized environment and adhering to infection control protocols.

• Collaborated with nurses, physicians, and interdisciplinary healthcare teams to coordinate comprehensive patient care and promote positive patient outcomes.

• Provided compassionate emotional support and assistance to patients and families during hospitalization.