Angie Cano
Chouteau,OK
Summary
Dynamic and results-driven professional with extensive experience in customer service at Sharpe's Department Store. Proven ability to build relationships and enhance customer satisfaction through exceptional problem-solving and multitasking skills. Reliable and goal-oriented, adept at cash handling and maintaining a visually appealing environment to drive sales and repeat business.
Overview
40
40
years of professional experience
Work History
Sales Associate
Sharpe's Department Store
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Food Service Worker
Amish Cheese House
11.2023 - 10.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cosmetologist
Self Employed Services
08.2013 - 11.2022
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Manager Of CosmoProf Beauty Supply
Beauty Systems Group
05.2008 - 08.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cosmetologist/Business Owner
Saturdays Family Haircare
02.1985 - 05.2008
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Education
No Degree - Cosmetology
Lyles Beauty Collage
Hanford Ca01-1985
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Listening skills
- Problem-solving
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Conflict resolution
- Store opening and closing
- Product sales
- Customer needs assessment
Languages
English
Full Professional
Timeline
Sales Associate
Sharpe's Department Store
10.2024 - Current
Food Service Worker
Amish Cheese House
11.2023 - 10.2024
Cosmetologist
Self Employed Services
08.2013 - 11.2022
Manager Of CosmoProf Beauty Supply
Beauty Systems Group
05.2008 - 08.2013
Cosmetologist/Business Owner
Saturdays Family Haircare
02.1985 - 05.2008
No Degree - Cosmetology
Lyles Beauty Collage
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