Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angie Driskell

Tyler,TX

Summary

Proven leader and strategic thinker, excelled at Vons by enhancing customer service through effective feedback analysis and staff optimization. Skilled in time management and team leadership, I fostered a culture of excellence and positive attitude, ensuring compliance and efficient operations.

Overview

19
19
years of professional experience

Work History

Service Operations Manager

Vons
05.2005 - 05.2024
  • Delivered excellent customer service experiences through regular feedback collection, analysis, and action planning based on client needs.
  • Optimized staff scheduling practices to balance workload distribution and minimize overtime expenses without compromising service quality or employee morale.

Assistant Store Director

Vons
07.2011 - 04.2019
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
  • Developed a positive store culture by fostering open communication and promoting teamwork among employees.

Supervisor

Vons
12.2005 - 09.2011
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Bookkeeper

Vons
05.2005 - 05.2010
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Maintained and processed invoices, deposits, and money logs.

Education

High School Diploma -

Kennedy High
La Palma, CA
06.1987

Skills

  • Time Management
  • Positive Attitude
  • Trustworthy and Honest
  • Team Leadership
  • Critical Thinking
  • Employee Training and Development
  • Coaching and Mentoring
  • Forecasting
  • Attention to Detail
  • Regulatory Compliance
  • Problem-Solving
  • Reliable and Responsible
  • Multitasking and Organization

Timeline

Assistant Store Director

Vons
07.2011 - 04.2019

Supervisor

Vons
12.2005 - 09.2011

Service Operations Manager

Vons
05.2005 - 05.2024

Bookkeeper

Vons
05.2005 - 05.2010

High School Diploma -

Kennedy High
Angie Driskell