Angie Garcia
Miami,FL
Summary
Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to enhance guest satisfaction through effective problem-solving and efficient operations. Skilled in cash handling and team collaboration, consistently delivering exceptional service in fast-paced environments.
Friendly and dependable with natural ability to engage and care for young children, ensuring safe and nurturing environment. Knowledge of child development and safety protocols combines with skills in basic first aid and creative activity planning. Committed to providing positive impact through attentive and compassionate care.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Rodeway Inn South Miami
South Miami, Fl
02.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room assignments and maintained accurate reservation records using property management system.
- Assisted guests with inquiries, providing exceptional customer service and resolving issues promptly.
- Implemented procedures to enhance operational efficiency and improve guest satisfaction ratings.
Babysitter
Private Child Care
Cutler Bay, FL
12.2023 - 12.2024
- Supervised daily activities and ensured safety of children in care.
- Planned and implemented engaging educational games and activities.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained a clean and organized play area to foster a positive environment.
Waitress
Salvadoran Cusine
Homestead, FL
02.2023 - 06.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently to ensure timely service.
- Collaborated with kitchen staff to maintain workflow and accuracy in orders.
- Assisted in training new waitstaff on menu knowledge and service standards.
Education
Bachelor of Science -
Somerset Academy Charter High School
Homestead, FLAssociate of Science - Nursing
Miami Dade College
Miami, FL05.2027
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Cleanliness
- Order taking
- Cash handling
- Decision-making
- Handling complaints
- Hospitality service expertise
- Payment processing
- Memory retention
- Patience and empathy
- Problem-solving
- Strong work ethic
- Following directions
- Critical thinking
- Dependability
- Flexible scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Extracurricular activities
Robotics Team in High School
key Club Member
Science national Honors Society
Spanish National Honor Society
Timeline
Front Desk Receptionist
Rodeway Inn South Miami
02.2024 - Current
Babysitter
Private Child Care
12.2023 - 12.2024
Waitress
Salvadoran Cusine
02.2023 - 06.2024
Bachelor of Science -
Somerset Academy Charter High School
Associate of Science - Nursing
Miami Dade College