Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Angie Guzman Rivera

San Antonio

Summary

Dedicated Server with over 2 years of experience in high-volume restaurants, delivering outstanding guest service and maintaining service standards. Expertise in multitasking and upselling to enhance guest experiences and foster customer loyalty. Bilingual in English and Spanish, with strong communication and collaborative skills.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Server

Luna Rosa Puerto Rican Grill & Tapas
San Antonio
11.2024 - 03.2026
  • Provided high-volume service, managing 6–10 tables simultaneously during peak hours.
  • Boosted average check size by upselling appetizers, drinks, and desserts.
  • Delivered excellent customer service, generating repeat guests and positive feedback.
  • Coordinated with kitchen and bar staff to streamline service.
  • Ensured accuracy in POS systems, order processing, and cash handling.

Front of House Employee

La Panaderia San Antonio Bakery & Cafe
San Antonio
11.2024 - 03.2025
  • Welcomed customers and guided them through menu options to enhance dining experience.
  • Maintained cleanliness and organization in dining and service areas to ensure customer satisfaction.
  • Prepared coffee beverages and organized pastry displays to attract customer interest.

Server

Bubba Gump Shrimp
San Antonio
06.2024 - 09.2024
  • Promoted daily specials and featured menu items, contributing to increased restaurant sales.
  • Optimized table turnover and guest flow, enhancing overall dining experience.
  • Generated strong tip earnings through exceptional guest service, reflecting guest satisfaction.

Education

Some College (No Degree) - Geology

Universidad Industrial De Santander
Colombia
03-2026

Skills

  • Customer service
  • POS Systems (Toast / Square)
  • Upselling & Sales Techniques
  • High-volume service
  • Multitasking & Time Management
  • Attention to Detail
  • Team Collaboration
  • Conflict Resolution
  • Adaptability
  • Staff Training

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

Texas Food Handler Certification

Timeline

Server

Luna Rosa Puerto Rican Grill & Tapas
11.2024 - 03.2026

Front of House Employee

La Panaderia San Antonio Bakery & Cafe
11.2024 - 03.2025

Server

Bubba Gump Shrimp
06.2024 - 09.2024

Some College (No Degree) - Geology

Universidad Industrial De Santander
Angie Guzman Rivera