Angelice Patterson
North Charleston,SC
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
CVS Pharmacy
North Charleston, SC
09.2023 - Current
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Monitored cashier performance, providing feedback as needed.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Ensured compliance with all safety regulations while performing tasks.
- Answered customer questions and provided store information.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
Caregiver
Aura home care
North Charleston, SC
05.2023 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Maintained clean and well-organized environment for client happiness and safety.
Front Desk Receptionist
Palmetto Primary Care
North Charleston, SC
01.2022 - 03.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Caregiver
Always Best Care
North Charleston, SC
06.2022 - 12.2022
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
High School Diploma -
R. B. Stall High School
North Charleston, SC06-2022
Skills
- Customer Service
- Online Order Picking
- Transaction Approvals
- Cash Drawer Reconciliation
- Positive Attitude
- Transaction Management
- POS Systems
- Team Leadership
Timeline
Cashier Team Lead
CVS Pharmacy
09.2023 - Current
Caregiver
Aura home care
05.2023 - Current
Caregiver
Always Best Care
06.2022 - 12.2022
Front Desk Receptionist
Palmetto Primary Care
01.2022 - 03.2023
High School Diploma -
R. B. Stall High School