Detail-oriented professional with a strong background in customer service and banking operations. Expertise in problem-solving and accurate report review, ensuring seamless account maintenance and customer support.
Overview
10
10
years of professional experience
Work History
Deposit Operations Specialist
Bank of Frankewing
Frankewing, Tennessee
02.2023 - Current
Review daily reports on account maintenance
Create and send audits as needed
Assist with telephone customer service
CTR reporting
Debit card disputes
Bank Teller
US Bank
Fayetteville, TN
10.2015 - 07.2020
Processed customer transactions accurately and efficiently.
Assisted customers with account inquiries and banking services.
Maintained cash drawer integrity through careful handling.
Educated customers about bank products and services available.
Resolved customer issues with professionalism and empathy.