Angie Ponce
Downey
Summary
Skilled in Human Resources with experience in employee recruitment, training, and performance management. Strengths include developing comprehensive HR policies and procedures, fostering positive work environments, and implementing successful onboarding programs. Previous work has resulted in improved business partnerships, streamlined HR processes, and increased employee retention rates.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Core Staffing Services
Brea
03.2024 - Current
- Review and approve internal employees' timecards.
- Complete and submit EDD paperwork for external employees.
- Troubleshoot all internal IT questions and concerns.
- Facilitated recruitment processes to attract top talent for diverse roles.
- Managed employee relations and addressed workplace conflicts effectively.
- Implemented HR policies ensuring compliance with labor laws and regulations.
- Coordinated onboarding processes for new hires to ensure smooth integration.
- Submit 401k payroll journal.
- Remain knowledgeable and up to date with all California employment laws
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Collaborated with management to align HR strategies with business goals and needs.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Created job postings, tracked applicants and maintained applicant database.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Managed data transfer processes for payroll provider systems, enhancing efficiency and accuracy.
- Organized team building activities to foster collaboration among staff members.
Dealership Accounting Coordinator
Lithia Motors, Inc
Los Angeles
12.2021 - 03.2024
- Manage deal flow for Audi and Volkswagen of DTLA.
- Developed and maintained a system for tracking and reporting compliance violations.
- Formatting and posting product sales for month end.
- Enhanced company compliance by implementing and developing in-depth policies and procedures.
- Refine regulatory processes for improved efficiency while reducing the chance of errors, leading to a more cohesive understanding of compliance.
- Implemented vigorous record-keeping system that ensured accurate documentation and requirements were being met.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by managing phone calls, emails, and walk-in clients.
- Assisted in the planning of office events, ensuring smooth and positive outcomes.
- Provided administrative support to staff by handling correspondence, filling documents, and managing office supply inventory.
- Cross trained in various administrative roles to provide support whenever necessary.
- Displayed strong multitasking abilities while managing numerous tasks with tight deadlines.
Finance Receptionist
Norm Reeves Honda Superstore - Cerritos
Cerritos
12.2019 - 04.2020
- Ensured accuracy by diligently reviewing vehicle deals.
- Increased efficiency with thorough checks and balances.
- Maintained a well-organized reception area, contributing to a welcoming atmosphere for guests.
- Ensured all documents needed were packaged and in correct order.
- Managed a high volume of deals throughout the day.
- Answered and direct phone calls to the proper staff.
Education
HR Management Certificate -
Cal State Fullerton
Fullerton, CaliforniaHigh School diploma -
Bellflower High School
Bellflower, CaliforniaAssociate of Arts - Communications
Long Beach City College
Long Beach, CaliforniaSkills
- Employee relations
- HR policy implementation
- Compliance management
- Recruitment strategies
- Onboarding processes
- Data analysis
- Conflict resolution
- Team building
- Time management
- Confidentiality management
- Effective communication
- Project management
Hobbies and Interests
- Learning new languages
- History
- The great outdoors
Timeline
Human Resources Manager
Core Staffing Services
03.2024 - Current
Dealership Accounting Coordinator
Lithia Motors, Inc
12.2021 - 03.2024
Finance Receptionist
Norm Reeves Honda Superstore - Cerritos
12.2019 - 04.2020
HR Management Certificate -
Cal State Fullerton
High School diploma -
Bellflower High School
Associate of Arts - Communications
Long Beach City College