Angie Siver
Hebron,MD
Summary
Proven professional with extensive experience at Hebron FoodRite, excelling in customer service and complex problem-solving. Demonstrated reliability and empathy, enhancing customer loyalty and resolving complaints efficiently. Skilled in maintaining high accuracy in transactions and adept at fostering positive relationships, ensuring repeat business and operational excellence.
Overview
14
14
years of professional experience
Work History
Cashier
Hebron FoofRite
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Caretaker
Self-employed
05.2010 - 10.2024
- Provided compassionate care to elderly, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of home
- Addressed emergency situations with calmness and efficiency
- Managed medication schedules and refills to ensure timely and accurate administration.
- Recorded temperature, blood pressure, pulse
Education
High School Diploma -
Mardela Middle And High
Mardela Springs, MD08.1995
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Reliable and Responsible
- Relationship Building
- Customer Relations
- Professionalism and Courtesy
- Conflict Resolution
- Complex Problem-Solving
Timeline
Cashier
Hebron FoofRite
10.2022 - Current
Caretaker
Self-employed
05.2010 - 10.2024
High School Diploma -
Mardela Middle And High