Angie Strickland
Baton Rouge,LA
Summary
I am an outgoing devoted individual with a goal to excel. I have extensive experience in customer service relations, merchandising and management. I love to learn and am committed to succeeding, whatever the challenge. I am seeking a position where I can broaden my skills and contribute to the success of the company.
Overview
23
23
years of professional experience
Work History
Stocker
Costco
11.2021 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Stocked designated items on shelves, end caps and displays.
Merchandising Associate
Lawrence Merchandising Services
01.2019 - 01.2020
- Execute various merchandising projects for multiple vendors
- Responsible for timekeeping, scheduling and detailed data entry.
Merchandising Execution Manager
The Home Depot
08.2014 - 07.2018
- Lead team of 10-12 direct reports traveling overnight to 5 local stores
- Responsible for merchandising of all new incoming product including building displays, altering shelving and beams, resetting to POG, pricing and stocking communicated through projects from vendor and senior merchants
- Tracked productivity, issue resolution and logged photo compliance using various computer programs
- Provided weekly and monthly updates to store management teams alerting of any product issues, buybacks or upcoming clearance concerns
- Key carrier certified, responsible for building security throughout night, safety of associates including all HR related issues
- Lead weekly conference calls with district team discussing achievements and opportunities related to sales, productivity, safety and training.
Merchandising Area Supervisor
The Home Depot
03.2011 - 08.2014
- Manage multiple employees, ensuring all tasks and projects are completed timely and correctly
- Responsible for reconciling daily time reports, training, audits of associates and outside service groups
- Maintain great partnership with store through effective communication
- Develop partnership with various vendors to ensure correct merchandising standards as well as in stock status
- Coach and train numerous fellow supervisors on best practices on how to effectively service entire store.
Department Manager
Lowe's Home Improvement
08.2007 - 02.2011
- Handled all departmental daily, weekly and monthly reports relating to inventory, stock levels and price integrity
- Required to keep all planograms up to date
- Responsible for assigning daily projects, and scheduling of area associates
- Covered sales floor assisting with general questions, processing special orders, including follow-up with manufacturers
- Completed department manager training program.
Independent Contractor
Working Solutions
05.2004 - 08.2007
- Processed incoming calls for a variety of projects using multiple screens and applications
- Responsible for assisting with orders, questions/concerns, updating records and documenting every transaction
- Maintained monthly sales targets
- Responsible for all bookkeeping including scheduling, submitting time and all accounts receivables.
Showroom Sales Consultant
Southern Pipe and Supply Co.
07.2001 - 08.2004
- Assisted homeowners with faucet/fixture selections for new construction and remodels
- Compiled quotes for homeowners as well as plumbing contractors and builders
- Responsible for ordering materials to have available when needed
- Notified contractors of any special rough-in requirements
- Assisted with accounts payable/receivables
- Achieved highest sales honor by maintaining above average profit margins for year of 2003
- Attended various conferences and seminars to further knowledge of products to manufacturers.
Education
Skills
- Customer Service
- Display Assembly
- Signing and Pricing
- Staff Management
- Inventory Control
- Project Management
Accomplishments
- Selected for high performance mentor program.
- Have been promoted quickly in previous positions through dedication, hard work and an ability to quickly and efficiently learn new programs and tasks.
- Achieved "Top 50" in company numerous times for exceeding sales plan
- Received "President's Club Award" for outstanding sales profit
References
References available upon request
Timeline
Stocker
Costco
11.2021 - Current
Merchandising Associate
Lawrence Merchandising Services
01.2019 - 01.2020
Merchandising Execution Manager
The Home Depot
08.2014 - 07.2018
Merchandising Area Supervisor
The Home Depot
03.2011 - 08.2014
Department Manager
Lowe's Home Improvement
08.2007 - 02.2011
Independent Contractor
Working Solutions
05.2004 - 08.2007
Showroom Sales Consultant
Southern Pipe and Supply Co.
07.2001 - 08.2004