Angie Vargas
The Bronx,NY
Summary
Dedicated to providing customer service with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. My objective is to obtain a position with a dynamic organization where I can use my energy and skills to develop, motivate, lead, and encourage employee productivity
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Tracy Anderson Method
02.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Check-in Agent
Intercruises Shoreside & Port Services
05.2023 - 01.2024
- Trained new Check-in Agents on best practices in customer service delivery, fostering a positive work environment.
- Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
- Verified passport and visa validity for the cruise, adhering to strict immigration requirements and regulations.
- Maintained detailed knowledge of the cruise policies and procedures to ensure seamless operations.
Education
GED -
Borough of Manhattan Community College of The City University of New York
New York, NY07.2024
No Degree -
High School World Of Cultures
New York, NY05.2022
Skills
- Customer Service
- Time Management
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Computer Literacy
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Front Desk Receptionist
Tracy Anderson Method
02.2024 - Current
Check-in Agent
Intercruises Shoreside & Port Services
05.2023 - 01.2024
GED -
Borough of Manhattan Community College of The City University of New York
No Degree -
High School World Of Cultures
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