Angie Ward

• Optimized billing processes by implementing efficient invoicing and payment tracking systems.
• Reduced billing errors through consistent review and reconciliation of account discrepancies.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.

• Responded to customer requests for products, services, and company information.
• Manage all BOL and Manifest from the billing portion to the record keeping.
• Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts

and actual payments received.

• Facilitated staff training on new billing software, enhancing team productivity and billing accuracy.