Angila Carmichael
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
12
12
years of professional experience
Work History
Cashier
Family Dollar
Kaufman
11.2025 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided friendly service to enhance customer shopping experience.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Replenished shelves with new merchandise during shifts.
Asset Protection Customer Host
Walmart
Kaufman
07.2023 - 05.2025
- Monitored customer activity to identify and address potential theft, contributing to loss prevention efforts.
- Trained new associates on asset protection protocols, enhancing team readiness and compliance.
- Responded promptly to incidents, documenting details for further review.
- Provided excellent customer service in line with company standards at all times.
- Greeted customers upon entry and provided assistance with any inquiries or concerns.
- Completed shift logs and reports, documenting routine activities and critical incidents for management review.
Overnight Stock/Cashier
Walmart
Kaufman
06.2014 - 01.2021
- Maintained cleanliness and organization of checkout area.
- Processed returns and exchanges according to store policy.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Adhered to social distancing protocols and wore mask or face shield.
- Stocked seasonal, McClane, and impulse freight in addition to other departments.
- Provided excellent customer service to build a rapport with return customers
Education
GED
Kaufman , TxSkills
- Cash handling
- Customer checkout
- Cash register systems
- Order taking
- Identification checks
- Refund handling
- Upselling techniques
- Customer assistance
- Product knowledge
- Merchandise restocking
- Product restocking
- Shelf stocking
- Stock replenishment
- Front-end maintenance
- Loss prevention
- Attention to detail
- Time management
- Multitasking
- Problem solving
- Complex problem-solving
- Effective communication
- Professionalism
- Cleaning and sanitizing
- Customer relationship management
Timeline
Cashier
Family Dollar
11.2025 - Current
Asset Protection Customer Host
Walmart
07.2023 - 05.2025
Overnight Stock/Cashier
Walmart
06.2014 - 01.2021
GED