Anh Vo
9851 Bolsa Ave Spc 124,CA
Summary
Service-oriented crew member with 1+ years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.
Overview
1
1
year of professional experience
Work History
Server
Quan Hop Restaurant
Westminster , CA
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Crew Member
Hoa Nguyen Vegetarian Restaurant
Westminster , CA
05.2021 - 07.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, barista, cashier, and back kitchen preparation. Also closed register and restaurant.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Orange Coast College
Costa Mesa, CA08.2022
High School Diploma -
La Quinta High School
Westminster, CA06.2022
Skills
- Menu Memorization and Presentation
- Transactions and Cash Handling
- Order Accuracy and Delivery
- Able to Lift 30 Pounds
- Dining Room Cleaning and Upkeep
- Conflict and Complaint Resolution
- Food and Beverage Service
- Team Player
Languages
Vietnamese
Native or Bilingual
Timeline
Server
Quan Hop Restaurant
08.2022 - Current
Crew Member
Hoa Nguyen Vegetarian Restaurant
05.2021 - 07.2022
Orange Coast College
High School Diploma -
La Quinta High School
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