Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ania Gazcon

Petaluma,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Patient Service Specialist

Petaluma Valley Hospital
Petaluma, CA
05.2025 - Current
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Maintained knowledge of current insurance requirements for billing purposes.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Processed insurance verifications and authorizations to ensure coverage of services.
  • Answered incoming calls and responded to inquiries in a timely manner.
  • Ensured all required documentation was completed accurately before submitting claims.

Front Office Manager

Laurent Orthodontics
Sonoma, CA
05.2018 - Current
  • Coordinated with other healthcare professionals to ensure efficient office operations.
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Ordered and maintained supply inventory for medical office.
  • Processed referrals to specialists when required by the dentist.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Petaluma Adult School
Petaluma
05-2013

Some College (No Degree) -

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Patient registration
  • Insurance verification
  • Payment processing
  • HIPAA compliance
  • Customer service
  • Office management
  • Problem resolution
  • Communication skills
  • Phone and email etiquette
  • Fluent Spanish speaker
  • Data entry
  • Conflict resolution

Timeline

Patient Service Specialist

Petaluma Valley Hospital
05.2025 - Current

Front Office Manager

Laurent Orthodontics
05.2018 - Current

High School Diploma -

Petaluma Adult School

Some College (No Degree) -

Santa Rosa Junior College

Similar Profiles

  • Octavia KingOctavia King

    Patient Service Specialist at Cleveland ClinicPatient Service Specialist at Cleveland Clinic

  • Monica YorkMonica York

    Patient Service Specialist at Baylor Scott And White ClinicPatient Service Specialist at Baylor Scott And White Clinic

  • Margaret TrepalMargaret Trepal

    Patient Service Specialist at Cleveland ClinicPatient Service Specialist at Cleveland Clinic

  • Rie SorokaRie Soroka

    Patient Service Specialist at Heartcare Centers of IllinoisPatient Service Specialist at Heartcare Centers of Illinois

  • Christy RobertsonChristy Robertson

    Patient Service Specialist at Vanderbilt Medical CenterPatient Service Specialist at Vanderbilt Medical Center

CREATE PROFILE
Ania Gazcon