Ania Kozlowska
Brooklyn,CT
Overview
11
11
years of professional experience
Work History
Server
Lazzara's Pizza
03.2023 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server/Bartender
Mark's Off Madison
03.2022 - 03.2023
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Ostaria57
04.2021 - 01.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Rosie O'Grady's
09.2017 - 03.2020
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Head Waiter
Bens Best
03.2013 - 06.2017
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
Education
Bachelor of Arts -
Hunter College of The City University of New York
New York, NY05.2008
Skills
- Order Delivery Practices
- Food Running
- Guest Engagement
- Safe Food Handling
Timeline
Server
Lazzara's Pizza
03.2023 - Current
Server/Bartender
Mark's Off Madison
03.2022 - 03.2023
Server
Ostaria57
04.2021 - 01.2023
Server
Rosie O'Grady's
09.2017 - 03.2020
Head Waiter
Bens Best
03.2013 - 06.2017
Bachelor of Arts -
Hunter College of The City University of New York