Aniah Filson
Edinboro
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Server Trainer
Perkins American Food Co.
Edinboro, PA
04.2023 - Current
- Trained new servers on menu knowledge and customer service standards.
- Facilitated role-playing scenarios to strengthen server communication skills.
- Monitored service quality and provided feedback to enhance team performance.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed customer inquiries and resolved complaints to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area to uphold health standards.
Cashier
Walmart
Edinboro, PA
10.2021 - 04.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area, ensuring compliance with safety standards.
- Trained new cashiers on register procedures and customer service best practices.
- Collaborated with team members to streamline operations during peak hours.
Crew Member
Dunkin
Edinboro, PA
02.2021 - 10.2021
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Resolved customer complaints effectively, fostering positive relationships and loyalty within the community.
Education
No Degree - Education
Edinboro University of Pennsylvania
Edinboro, PA05-2028
High School Diploma -
General McLane High School
Edinboro, PA06-2024
Skills
- Employee mentoring
- Attention to detail
- Effective time management
- Conflict resolution
- Allergy awareness
- Punctual and reliable
- Fast learner
- Flexible schedule
- Active listening
- Energetic and enthusiastic
- Positive attitude
Timeline
Server Trainer
Perkins American Food Co.
04.2023 - Current
Cashier
Walmart
10.2021 - 04.2023
Crew Member
Dunkin
02.2021 - 10.2021
No Degree - Education
Edinboro University of Pennsylvania
High School Diploma -
General McLane High School