Anicasia Perez
Bridgeport,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth in an inclusive environment.
Overview
6
6
years of professional experience
Work History
Shift Leader/Baker
Bruegger's Bagels
Bridgeport, CT
08.2024 - Current
- Organized client meetings to provide project updates.
- Adhered to all health code regulations while preparing food items for customers.
- Managed daily workflow and scheduled staff for adequate coverage.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Assessed reports and adjusted workflows to realign with targets.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Implemented strategies to take advantage of new opportunities.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted general manager with operations game plan and company initiatives implementation.
Parts Sales Manager
AutoZone
Bridgeport, CT
11.2022 - 02.2024
- Implemented promotional initiatives to increase sales volume and boost revenue growth.
- Recruited, trained, and supervised staff members within the Parts Sales Department.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies..
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
Merchandise Sales Coordinator
Ulta
Trumbull, CT
05.2022 - 11.2022
- Conducted regular stock-takes to monitor inventory levels.
- Executed company visual presentation through product pricing and merchandising.
- Managed daily operations, client relations and IT.
- Assisted in training staff on proper merchandising techniques and standards.
- Inspected incoming shipments to ensure quality control measures were met.
- Moved and staged merchandise for greatest impact and restocked floor as necessary.
Shift Leader
Express Fashion
Trumbull, CT
11.2021 - 05.2022
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Set specific goals for projects to measure progress and evaluate end results.
- Ensured store was opened and closed in a timely manner according to company policies.
Banquet Cook/Line Supervisor
Courtyard by Marriott
Shelton, CT
07.2018 - 01.2020
- Supervised line workers to ensure tasks were completed according to established standards.
- Coordinated the scheduling of shifts to ensure adequate staffing levels.
- Developed action plans for addressing any areas of concern or improvement opportunities.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Monitored attendance records, payroll costs, staffing levels, inventory levels, income projections.
- Prepared meals in accordance with health regulations, ensuring food safety standards were met.
- Consistently monitored and evaluated staff performance to ensure excellent customer service.
Education
High school diploma -
Bassick High School
Bridgeport, CTCulinary
Lincoln Technical Institute
Shelton, CTSkills
- POS Systems Operations
- Operations Management
- Vendor Relations
- Customer Service
- Promotional Planning
- Inventory Management
- Performance Management
- Complex Problem-Solving
- Time Management
- Sales and Marketing
- Staff Management
- Employee Training and Development
- Reliable and Trustworthy
- Written Communication
- Critical Thinking
- Microsoft Office
- Google Drive
- Recordkeeping
- Decision-Making
- Conflict Resolution
Timeline
Shift Leader/Baker
Bruegger's Bagels
08.2024 - Current
Parts Sales Manager
AutoZone
11.2022 - 02.2024
Merchandise Sales Coordinator
Ulta
05.2022 - 11.2022
Shift Leader
Express Fashion
11.2021 - 05.2022
Banquet Cook/Line Supervisor
Courtyard by Marriott
07.2018 - 01.2020
High school diploma -
Bassick High School
Culinary
Lincoln Technical Institute