Anieyia Ursin
Gonzales,LA
Summary
Proven professional with experience at Dillard's, adept in customer service and document preparation. Excelled in building customer relationships and managing sensitive information, enhancing client satisfaction and confidentiality. Demonstrates exceptional teamwork and problem-solving abilities, contributing to efficient operations and positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillard's
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Secretary
DRA LLC
03.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Certificate - Biomedical Technology
Herzing University
Metairie, LA03-2025
High School Diploma -
East Ascension High
Gonzales, LA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cleaning techniques
- Document preparation
- File management
- Appointment scheduling
- Supply ordering
- Database management
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
English
Full Professional
Timeline
Sales Associate
Dillard's
10.2024 - Current
Secretary
DRA LLC
03.2022 - Current
Certificate - Biomedical Technology
Herzing University
High School Diploma -
East Ascension High