Anihah Wilburn
Bensalem,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Services Representative
GHR Healthcare
08.2023 - Current
- Process incoming referrals from diverse sources, ensuring accuracy and timely processing
- Verify patient demographic information, ensuring data integrity and completeness for all records
- Prioritize and triage urgent referrals for processing, creating home health episodes promptly for timely initiation of care
- Collaborate with interdisciplinary teams to confirm service area coverage and patient medication needs.
Patient Services Representative
Jefferson Health Hospital
12.2020 - 05.2023
- Greeted patients and their families, ensuring a positive and compassionate experience upon arrival
- Oversaw patient registration, insurance verification, and benefits checks, providing comprehensive coverage information to patients and referral sources
- Answered phone calls and responded to inquiries from patients and families, providing information about hospital services, policies, and procedures
- Kept an organized workspace, fostering a professional environment conducive to efficient work processes
- Scheduled appointments and coordinated with other departments within the hospital to ensure seamless patient care.
Personal Care Assistant
A Long Term Companion
03.2016 - 04.2021
- Prepared supportive conversations and activities for elderly patients based on nursing care plans, fostering a positive and engaging environment
- Offered companionship by accompanying patients on walks, social trips, hobbies, and errands
- Collaborated as a valuable member of the care team to support patients at home, ensuring their comfort and well-being
- Maintained a compassionate and empathetic approach to patient care, promoting independence and quality of life.
Patient Care Technician
Hahnemann University Hospital
08.2018 - 07.2019
- Performed Glucometer testing, and EKG responsibilities as part of patient care duties
- Ensured safety aspects of patient care by assisting with restraints, fall precautions, and responding to emergency situations
- Provided personal care including bathing, mouth care, evening care, and incontinence care for patients
- Maintained stock supplies and ensured a well-cleaned, organized environment for efficient operations.
Education
High School Diploma -
Abraham Lincoln High School
Philadelphia, PA06.2018
Skills
- Medical Terminology Knowledge
- Insurance Verification
- Multitasking
- Data Entry
- Team Collaboration
- Patient Registration
- Epic
Certification
BLS Certification
Timeline
Patient Services Representative
GHR Healthcare
08.2023 - Current
Patient Services Representative
Jefferson Health Hospital
12.2020 - 05.2023
Patient Care Technician
Hahnemann University Hospital
08.2018 - 07.2019
Personal Care Assistant
A Long Term Companion
03.2016 - 04.2021
High School Diploma -
Abraham Lincoln High School