Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic

Anika Cassads

Banning,CA

Summary

Quick learner with a proven ability to thrive in fast-paced environments. Committed to enhancing organizational effectiveness through consistent and organized practices. Demonstrated skill in adapting to new challenges while supporting team members to achieve their full potential. Strong track record of meeting company needs under pressure. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member Trainer

Rasing Canes Chicken Fingers
Beaumont, CA
02.2023 - Current
  • Provided training to new crew members on proper customer service techniques and store policies.
  • Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
  • Demonstrated the correct way to use the register, handle cash, and process credit cards.
  • Led by example, upholding company policies and exemplifying desired behaviors.

Delivery Driver

Domino’
Banning, CA
08.2022 - 08.2023
  • Delivery driver
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

ABA Technician

LEARN Behavioral
Banning, CA
06.2022 - 07.2022
  • Ensured that all safety guidelines were followed during therapy sessions.
  • Conducted assessments and observations to evaluate the progress of each client's plan.

Department Lead

Hobby Lobby
Banning, CA
09.2019 - 06.2022
  • Prepared monthly reports summarizing departmental accomplishments, challenges faced and upcoming projects.
  • Maintained accurate inventory levels through regular stock checks.
  • Received and processed incoming shipments of merchandise.
  • Coordinated with other departments to ensure efficient workflow across the organization.

Medication Management

Desert Oasis Medical
Palm Springs, CA
08.2021 - 09.2021
  • Medication Management
  • Kept accurate records of all services provided including medication management and activity logs.

Barista

STARBUCKS COFFEE COMPANY
Cabazon, CA
09.2018 - 09.2019
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Education

Bachelor of Arts - Psychology

California State University, San Bernardino
San Bernardino, CA
12-2025

Associate Degree - Psychology

College of The Desert
Palm Desert
01.2022

Diploma -

Cathedral City High School
Cathedral City
06.2018

High School -

Rancho Mirage High School
Rancho Mirage
06.2015

Skills

  • Employee training
  • Client assessments
  • Data management
  • Customer service
  • Effective communication
  • Team building

Certification

  • CPR
  • CRET

Extracurricular Activities

Performed in Fright Night Performed in the Spring Show (hip-hop, lyrical jazz, contemporary) ROP Hospitality Occup CC/CVE Aug 2014 - June 2015 Customer Service / Sales Cooking

Timeline

Crew Member Trainer

Rasing Canes Chicken Fingers
02.2023 - Current

Delivery Driver

Domino’
08.2022 - 08.2023

ABA Technician

LEARN Behavioral
06.2022 - 07.2022

Medication Management

Desert Oasis Medical
08.2021 - 09.2021

Department Lead

Hobby Lobby
09.2019 - 06.2022

Barista

STARBUCKS COFFEE COMPANY
09.2018 - 09.2019

Bachelor of Arts - Psychology

California State University, San Bernardino

Associate Degree - Psychology

College of The Desert

Diploma -

Cathedral City High School

High School -

Rancho Mirage High School

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