Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anika Frantz

Durham,NC

Summary

I am a hard worker with lots of experience in food service, and customer service. Through my work I have acquired organizational, time management, cleaning, and communication skills.


I'm currently in school to earn an associate degree in early childhood education with plans to transfer and earn a bachelors degree in birth to kindergarten education. I'm looking to gain more experience in this field while utilizing knowledge gained through my classes. I'm very passionate about creating positive early childhood experiences as these years are foundational for the rest of our lives.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Med Tech

Goathouse Refuge
10.2024 - Current
  • Administered medication to cats. Pills, subcutaneous fluids, shots and vaccines.
  • Observed cats to notice any change in quality of health.
  • Scheduled vet appointments and occasionally assisted in transport.
  • Maintaining proper documentation and paperwork.
  • Prepped and organized medications.



Server

Metro 8 Steakhouse
08.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for dinner service.
  • Maintained clean and organized dining areas.
  • Maintained high standard of service in a fine dining setting.

Office Assistant

Eno River State Park
08.2023 - 04.2024
  • Managed phone calls.
  • Coordinated with park rangers in case of emergency, lost child or pet, guest injury, etc.
  • Registered and checked in campers.
  • POS and cash handling.
  • Providing info to guests, answered questions, and giving directions.

Server

Burger Bach
08.2022 - 03.2024
  • Helped with hosting duties by greeting and seating customers.
  • Helped guests throughout their meal, answering questions and making recommendations.
  • Thorough knowledge of menu, ingredients, allergy information.
  • Operating POS system/cash transactions.
  • Customer service and conflict resolution.
  • Cleaning and dining room upkeep throughout shift.

Kid's Tent Volunteer

Shakori Hills Grassroots Festival Of Music And Dance
05.2023 - 05.2023
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Supervised children to ensure a safe environment.


Server / Private Event Staff

The Pit Authentic Barbecue
11.2021 - 06.2022
  • Thorough menu knowledge, answering questions.
  • POS system/cash handling.
  • Setting up/breaking down private event venue.
  • Acting as a float to meet guest needs as they arise (cleaning up after guests, leading guests to proper area of venue)

FOH Team Lead

Happy and Hale
09.2020 - 09.2021
  • Acting "manager" while the GM was away.
  • Counting the cash register at the end of the night and separating out deposit slip.
  • Customer service, conflict resolution, issuing refunds.
  • Closing the store.

Education

Associate in Early Childhood Education - Early Childhood Care And Education

Durham Tech
Durham, NC
12-2026

Skills

  • Customer service
  • Cleaning and organization
  • Transactions and cash handling
  • Conflict and complaint resolution
  • Time management
  • Lesson planning

Certification

  • Adult, child, and infant first aid and CPR certified

Timeline

Med Tech

Goathouse Refuge
10.2024 - Current

Server

Metro 8 Steakhouse
08.2024 - 12.2024

Office Assistant

Eno River State Park
08.2023 - 04.2024

Kid's Tent Volunteer

Shakori Hills Grassroots Festival Of Music And Dance
05.2023 - 05.2023

Server

Burger Bach
08.2022 - 03.2024

Server / Private Event Staff

The Pit Authentic Barbecue
11.2021 - 06.2022

FOH Team Lead

Happy and Hale
09.2020 - 09.2021

Associate in Early Childhood Education - Early Childhood Care And Education

Durham Tech

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Anika Frantz