Anika Monyer
Leesport,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Server
Willoughbys on Park
Wyomissing, PA
10.2013 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Assisted in food and beverage preparation to ensure timely service delivery.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Collaborated with team members to efficiently manage high-volume dining periods.
Member Service Representative
Bellco Federal Credit Union
Wyomissing, PA
09.2016 - 05.2019
- Assisted members with account inquiries and transactions, enhancing customer satisfaction and service efficiency.
- Processed loan applications and provided product information, improving member understanding of services offered.
- Collaborated with team members to streamline operational workflows, increasing overall department productivity.
- Resolved member concerns through effective communication, fostering positive relationships and trust with clientele.
Education
High School Diploma -
Southwest Community College
San Diego, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Excellent communication
- Transaction processing
- Data entry efficiency
- Account updating
- Phone etiquette
- Banking software
- Numerical accuracy
- Time management proficiency
References
Erika Shifflett, Willoughby's On Park, Director of Operations,
484-772-0584
Shana White, E4 & Willoughby's On Park, Server, 484-794-7112
Chuck Yoder, Willoughby's On Park, Server and Shiftleader 484-269-3871
Angela Huber Bellco Federal Credit Union, Branch Manager, 717-891-8918
Timeline
Member Service Representative
Bellco Federal Credit Union
09.2016 - 05.2019
Server
Willoughbys on Park
10.2013 - Current
High School Diploma -
Southwest Community College