Anika Wells
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Manager
Briella's Boutique
07.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Was in charge of preparing all consigned merchandise by pricing and tagging items.
- Managed social media.
Sales Associate
En Route Fashion Boutique
11.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Entered inventory into the system.
- Managed social media.
- Created and maintained a website.
Education
Associate of Arts - Business Management
Parkland College
Champaign05.2024
High School Diploma -
Mahomet Seymour High School
Mahomet, IL08.2022
Skills
- Team Leadership
- Serve Customers
- Cash Register Operation
- Excellent People Skills
- Merchandising Expertise
- Microsoft Office
- Inventory
Timeline
Manager
Briella's Boutique
07.2021 - Current
Sales Associate
En Route Fashion Boutique
11.2019 - 06.2021
Associate of Arts - Business Management
Parkland College
High School Diploma -
Mahomet Seymour High School