Anisa Johnson
Centreville,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
COB Coordinator/Front Desk Receptionist
MFM of The Mid Atlantic
05.2022 - Current
- COB Coordinator to resolve primary/secondary payer conflicts and ensure accurate reimbursement sequencing.
- Contacted insurance companies to determine if Observation Services require authorization.
- Processed payments, adjustments, and denials from Explanation of Benefits (EOB) forms.
- Processed direct patient payments and managed the refund process for overpayments or duplicate billing.
- Managed weekly patient statement distribution.
- Identified delinquent accounts and followed established protocols for sending non-responsive patients to Third party collections.
- Manage patient flow by checking patients in and out, Keeping demographics updated. Verifying insurances, scanning insurance cards and using insurance portals to ensure coverage is active. Triage calls for scheduling appointments.
Medical Assistant
DERMATOLOGY ASSOCIATES OF NORTHERN VIRGINIA
CENTREVILLE, VA, UNITED STATES
04.2007 - 12.2021
- Updated and managed comprehensive medical records, ensuring timely and precise logging of patient histories, vital signs, and laboratory outcomes.
- Facilitated the clinical intake process by interviewing patients, assessing medical histories, and systematically logging critical health data prior to physician examinations.
- Maintained clinical standards by prepping, cleaning, and organizing patient examination rooms to ensure an efficient workflow.
- Processed authorized medication refills and communicated accurate prescription information directly to pharmacies.
- Sterilized clinical instruments and managed the safe disposal of biohazardous materials in accordance with healthcare regulations.
- Prepared and administered patient medications accurately following physician directives and healthcare regulations.
- Assisted physicians with clinical procedures, including instrument handling, medication injections, and suture removal.
- Managed front-office administrative duties, including high-volume phone reception, dictation, and insurance form completion.
- Served as the primary point of contact for surgical patients, delivering clear pre-operative instructions, scheduling procedure dates, and minimizing cancellation rates through proactive confirmation protocols.
Front Desk Receptionist
DR. LINDA COLEMAN
STERLING, VA, UNITED STATES
06.2006 - 04.2007
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Education
High School Diploma -
AMERICAN HOME SCHOOL
CENTREVILLE, VA, UNITED STATESCertificate - CPC Physician Based Medical Coding Course
AAPC
03-2026
Skills
- Knowledge in EHR/EMR (NextGen, Pheersia, eClinicalWorks, Nextech)
- Insurance Verification
- Medical Terminology and Anatomy Knowledge
Timeline
COB Coordinator/Front Desk Receptionist
MFM of The Mid Atlantic
05.2022 - Current
Medical Assistant
DERMATOLOGY ASSOCIATES OF NORTHERN VIRGINIA
04.2007 - 12.2021
Front Desk Receptionist
DR. LINDA COLEMAN
06.2006 - 04.2007
High School Diploma -
AMERICAN HOME SCHOOL
Certificate - CPC Physician Based Medical Coding Course
AAPC