Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Velez

Lakeland

Summary

Detail-oriented and bilingual Medical Receptionist with 4+ years of experience in fast-paced ophthalmology and medical office environments. Skilled in patient registration, insurance verification, appointment scheduling, EMR systems, and front desk operations. Strong communication, organization, and customer service skills with a proven ability to maintain accuracy and efficiency in high-volume clinical settings. Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Metro Eye MD
Astoria, NY
09.2022 - 05.2023
  • Managed patient check-in/check-out, appointment scheduling, and insurance verification in a high-volume ophthalmology office
  • Collected copays and processed payments (cash, credit, check)
  • Used EMR systems including Athena, Nextech, MDI, and Phreesia
  • Obtained prior authorizations and confirmed patient appointments
  • Maintained accurate electronic and paper medical records through scanning, filing, and updates
  • Coordinated with providers and clinical staff to ensure smooth patient flow

Receptionist

NY Vision Group
Brooklyn, NY
09.2020 - 03.2021
  • Verified insurance eligibility and obtained prior authorizations
  • Managed multi-line phone system and patient scheduling
  • Assisted with patient check-in/check-out and front desk operations
  • Sent medical records to outside providers while maintaining HIPAA compliance
  • Provided professional customer service in a fast-paced clinical environment
  • Used EMR systems including MDI and Nextech

Medical Assistant Intern

Dr. Moysik Multi-Specialty Clinic
Brooklyn, NY
12.2018 - 02.2019
  • Assisted with vital signs including blood pressure, blood sugar, pulse oximetry, and EKGs
  • Supported patient preparation and clinical documentation
  • Assisted providers with basic clinical procedures and patient flow

Education

High School Diploma -

Progress Highschool

Skills

  • Medical Reception
  • Patient Registration
  • Insurance Verification
  • Medical Scheduling
  • EMR Systems (Athena, Nextech, MDI, Phreesia, eClinicalWorks)
  • Medical Records Management
  • Front Desk Operations
  • Medical Billing Support
  • Microsoft Office
  • Customer Service
  • Communication
  • Organization
  • Bilingual (English & Spanish)

Languages

English
Spanish

Timeline

Front Desk Receptionist

Metro Eye MD
09.2022 - 05.2023

Receptionist

NY Vision Group
09.2020 - 03.2021

Medical Assistant Intern

Dr. Moysik Multi-Specialty Clinic
12.2018 - 02.2019

High School Diploma -

Progress Highschool
Jasmine Velez