Anissa Cervantes
Riverside,CA
Summary
Diligent front desk receptionist with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Millennium Chiropractic
06.2019 - 09.2024
- Answer phone calls
- schedule patient appointments using medical office software
- collect copays and processed payments accurately
- verify patient insurance coverage and benefits
- scan and file confidential documents into electronic records
- maintain cleanliness and organization of front office area
- greet patients and make sure intake forms are complete
Education
Certificate of Technical Studies -
American College of Healthcare And Technology
Riverside, CAHigh School Diploma -
Lee V Pollard High School
Corona, CASkills
- Telephone etiquette
- Attention to detail
- Customer service
- Time management
- Appointment scheduling
- File organization
- Front office management
Timeline
Front Desk Receptionist
Millennium Chiropractic
06.2019 - 09.2024
Certificate of Technical Studies -
American College of Healthcare And Technology
High School Diploma -
Lee V Pollard High School