Anissa Mayhew

Work History

Northeastern Oklahoma Correctional Center

Vinita, OK

07.2019 - Current

Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Organized paperwork such as charts and reports for office and patient needs.
Enhanced office productivity by handling high volume of callers per day.
Maintained current and accurate medical records for patients.
Supported office staff and operational requirements with administrative tasks.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Coordinated customer service, patient scheduling and billing.
Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
Completed and filed financial documentation for accounting purposes.
Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Grand Lake Mental Health

Vinita, OK

09.2018 - 03.2019

Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with daily living activities, running errands and household chores.
Transported clients to and from medical appointments with safety and efficiency.
Monitored clients' overall health and well-being and noted significant changes.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Recorded status and duties completed in logbooks for management.
Completed regular check-ins and progress report for each client.
Entrusted to handle confidential and sensitive situations in professional matter.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Handled incoming mail, bills and invoices and completed appropriate actions.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Identified needs and coordinated plans for travel and out-of-town functions.
Liaised with key accounts to deliver targeted administrative household support.