Anissa Murrey
Lancaster,PA
Summary
Dynamic professional with experience at Diamond Dispatch and Trucking LLC, excelling in dispatch coordination and route planning. Proven ability to enhance operational efficiency through effective problem-solving and active listening. Recognized for maintaining high safety standards and precise data entry, ensuring timely deliveries and exceptional customer service.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Remote Dispatcher
Diamond Dispatch and Trucking LLC
07.2023 - Current
- Coordinated truck schedules and routes for timely deliveries.
- Assisted drivers with on-route issues to maintain safety standards.
- Kept precise records of dispatched calls to enhance future data tracking.
Provisional Worker
Kellogg Company
06.2001 - 08.2023
- Operated production machinery to ensure efficient processing of food products.
- Conducted quality control checks to maintain high product standards and safety compliance.
- Collaborated with team members to optimize workflow and minimize downtime during production runs.
- Trained new employees on equipment operation and adherence to safety protocols.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Behavioral Health Aide
PAI Corporation
01.1998 - 03.2013
- Provided compassionate support to individuals with mental health needs, enhancing emotional stability.
- Assisted in implementing behavioral intervention plans, improving client engagement and outcomes.
- Monitored patient progress, documenting changes and collaborating with healthcare teams for effective care coordination.
- Facilitated group therapy sessions, promoting peer support and communication among participants.
- Implemented creative approaches that catered to different learning styles when teaching coping mechanisms and self-regulation strategies.
- Assisted patients in developing healthy habits such as exercise routines and balanced meal planning, supporting overall mental health improvement efforts.
- Provided compassionate support for patients experiencing emotional distress or challenging behaviors, fostering a safe environment conducive to recovery.
Education
High School Diploma -
John P. McCaskey
Lancaster, PA06.1994
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Time management
- Problem-solving
- Dispatch coordination
- Route planning
Certification
Next Level Logistics certificate in Dispatching.
Timeline
Remote Dispatcher
Diamond Dispatch and Trucking LLC
07.2023 - Current
Provisional Worker
Kellogg Company
06.2001 - 08.2023
Behavioral Health Aide
PAI Corporation
01.1998 - 03.2013
High School Diploma -
John P. McCaskey