Anissa Trejo
Hidalgo,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing a relationship with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, and passionate in growing at my job.
Overview
5
5
years of professional experience
Work History
Cake Decorator
HEB Grocery Store
McAllen, TX
08.2021 - Current
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Labeled bakery products with prices, ingredients, and allergen information.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Performed floor changes, merchandising, display maintenance and sanitation to keep sales areas well-stocked, organized and current.
- Conducted inventory checks and restocked bakery supplies and ingredients.
Tools and Hardware Sales Associate
Lowes Home Improvment
McAllen, TX
07.2020 - 06.2021
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Became knowledgeable in tools and hardware.
- Organized aisles and working areas to maintain a clean and organized work environment.
- Assisted customers with selecting items and answering questions about products.
- Placed special orders or called other stores to find desired items.
Education
Bachelor of Arts - History
The University of Texas Rio Grande Valley
Edinburg, TXAssociate of Arts -
South Texas College
McAllen, TXSkills
- Customer service
- Quality control
- Visual merchandising
- Collaboration
- Flexible and adaptable
- Multitasking
- Excellent communication
- Active listening
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Cake Decorator
HEB Grocery Store
08.2021 - Current
Tools and Hardware Sales Associate
Lowes Home Improvment
07.2020 - 06.2021
Bachelor of Arts - History
The University of Texas Rio Grande Valley
Associate of Arts -
South Texas College