Customer-oriented sales professional with over 5 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
8
8
years of professional experience
Work History
Account Manager
Drake Consulting
San Antonio, TX
05.2023 - Current
Proactive client manager in a fast-paced, high volume and constantly evolving client service group catering to multiple businesses and companies
Conduct market research analysis to identify potential customers, competitive landscape, and industry trends
Assist in developing pricing strategies to maximize profits while maintaining customer satisfaction levels
Maintaining complex calendars and schedules (incl internal and external meetings), end-to-end ownership of travel planning
Organized promotional events such as trade shows or conferences to generate leads for the company's products and services
Create content for websites, brochures, newsletters. that accurately reflect the company's brand identity
Participate in budget planning processes by providing expert insights into the most effective use of funds allocated for various marketing initiatives
Community Outreach Manager
Heading Health
San Antonio, Austin, TX
04.2022 - 03.2023
Developed relationships with medical offices, organizations, schools and institutions to educate HH therapy, mental health and wellness services
Generated leads through cold-calling, networking events, and digital campaigns
Collaborated with client to create a customized support plan to address mental health needs and identify opportunities for cross-selling initiatives
Reviewed monthly performance against targets, track progress of goals and client feedback; Maintained accurate records of all sales activities using CRM software
Developed educational materials highlighting HH services to include literature, pamphlets, brochures, ads and flyers
Participated in events such as conferences, workshops, and networking sessions to promote organization mission
Facilitated communication between organizational staff and external constituents regarding initiatives taking place at the grassroots level
Business Development Representative
Tailor-Made Senior Services
San Antonio, TX
03.2020 - 03.2022
Build partnerships with healthcare professionals to provide most appropriate senior living solutions for senior citizens
Ensure effective communication and collaboration with Tailor-Made leadership and field sales representatives by actively participating in weekly branch sales/operation meetings, reporting data trends and information regarding changes within accounts and referral sources
Collaborate with multiple departments to create best product delivery and solutions
Develop and maintain communication between family and physicians or medical facility to provide ongoing updates during patient intake
Provide digital demonstrations for prospects and new business clients
Regularly accomplish revenue targets on a quarterly and annual basis; Reporting updates through internal tracking system
Responsible for all activities and management associated with driving revenue through assigned accounts to further the growth of Tailor-Made.
Hospital Relations
Baptist Health System
San Antonio, TX
09.2018 - 12.2019
Develop and implement strategy specific marketing and sales plan to grow referrals from medical clinics to the Baptist Health System, while minimizing competitor utilization from client base
Significantly increased physician participation, utilization of hospital service lines, network referrals and clinic memberships to join the company
Achieve individual revenue targets on a consistent quarterly and annual basis
Identify systemic barriers to success and collaborate with key stakeholders to maximize growth opportunities
Address challenges to revenue growth and create solutions by educating clinics on insurance metrics, CRM and IT issues and identifying coding opportunities for highest revenue growth for clinicians
Promote provider interaction and engagement including new provider orientation, health awareness events, business dinners, CMEs
Plan and coordinate community events and local health fairs to raise awareness therefore building stronger client and community relationships.
Physician Recruiter
Baptist Health System
San Antonio, TX
09.2016 - 09.2018
Develop, identify, and implement organizational goals in collaboration with the Baptist Health System and Tenet Healthcare leadership as well as key physicians and practices for continued improvement of medical service lines throughout entire healthcare system
Successfully recruited over 79% of physicians across a variety of specialties
Managing full recruitment life cycle from sourcing and vetting of candidates, coordination of interviews to contracting documents, relocation agreements, acquisition projects, credentialing and onboarding process
Sustaining essential relationships with physicians and providers, C-level executives and community leaders for promotion of professional growth and success of the health system, recruitment team and individual goals.
Education
Bachelor of Science in Healthcare Administration -
University of Phoenix
Skills
G-suite
Salesforce
Quickbooks
MS Office -Sheets & Excel
Concur
Cloud Desktop Services
Business Development
CRM Proficiency
Strategy Development
Multilingual in English, Hindi and Punjabi
Timeline
Account Manager
Drake Consulting
05.2023 - Current
Community Outreach Manager
Heading Health
04.2022 - 03.2023
Business Development Representative
Tailor-Made Senior Services
03.2020 - 03.2022
Hospital Relations
Baptist Health System
09.2018 - 12.2019
Physician Recruiter
Baptist Health System
09.2016 - 09.2018
Bachelor of Science in Healthcare Administration -