Anita Chamberlain
Tulsa,OK
Overview
6
6
years of professional experience
Work History
Member Services Representative
10 Gym
Tulsa, OK
07.2024 - 11.2024
- Assisting members with account management tasks such as opening new accounts, closing accounts, and updating personal information
- Promoting various membership programs and services
- Resolving escalated member complaints by actively listening, empathizing, and finding appropriate solutions
- Investigating billing discrepancies reported by members and working towards prompt resolution
- Greeting and checking in guests, ensuring a positive first impression and providing exceptional customer service
- Handling a high volume of customer calls providing feedback for inquiries
Private Caregiver
Private Individual
Tulsa, OK
06.2020 - 07.2024
- Responsible for veteran's safety and well-being
- Appointment scheduling and assisting during appointments
- Prioritizing additional tasks requested while ensuring all deadlines were met
- Managing high-volume scheduling with accuracy and attention to detail
- Assisting with coping strategies, self-care practices, and mindfulness techniques to aid client's anxiety and depression
- Performing thorough cleaning tasks including vacuuming, mopping floors, and sanitizing assigned areas
Administrative Assistant
Airsoft Tulsa and Outdoor Sports
Tulsa, OK
01.2020 - 03.2020
- Performing proficient file organization
- Detail-oriented data entry
- Researching and entering financial transactions
- Reconciling cash drawer and ensuring loss prevention
- Coordinating and scheduling appointments, meetings, and events for departments within the organization
- Providing exceptional customer support via phone, email, and in-person
Kroger Clicklister
Dillon's Supermarket
Wichita, KS
08.2019 - 11.2019
- Picking and delivering online orders that exceed customer expectations
- Scanning and bagging products to complete online orders
- Ensuring the quality and freshness of items while meeting timeliness and efficiency standards
- Operating and organizing incoming phone calls and customer's paperwork in a timely manner
- Performing material handling and heavy lifting up to 80 lbs
Barista/Cashier
Cocoa Dolce Artisan Chocolates
Wichita, KS
04.2019 - 07.2019
- Taking orders and preparing handcrafted beverages
- Processing customer transactions through POS system
- Managing phone calls and handling customer complaints
- Maintaining store sanitation
- Examining food and ingredients for freshness
- Upselling items according to seasonal promotions
Timeline
Member Services Representative
10 Gym
07.2024 - 11.2024
Private Caregiver
Private Individual
06.2020 - 07.2024
Administrative Assistant
Airsoft Tulsa and Outdoor Sports
01.2020 - 03.2020
Kroger Clicklister
Dillon's Supermarket
08.2019 - 11.2019
Barista/Cashier
Cocoa Dolce Artisan Chocolates
04.2019 - 07.2019