Summary
Overview
Work History
Education
Skills
Timeline
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Anita Chapin

Stockton,CA

Summary

Accomplished Administrative and Payroll Assistant with a proven track record at Premier Lab Solutions, enhancing office efficiency and mastering payroll processes. Expert in database management and customer service, significantly improved document organization and ensured timely employee payments. Demonstrates exceptional verbal communication and computer skills, fostering professional relationships and maintaining strict confidentiality. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Premier Lab Solutions
07.2022 - 11.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Created and maintained databases to track and record customer data.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Payroll Assistant

Construction Innovations
09.2016 - 05.2020
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Processed new hire paperwork and documents.
  • Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Updated employee files with new details such as changes in address or salary levels.
  • Reduced errors in payroll calculations through thorough review and reconciliation procedures.
  • Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
  • Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
  • Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
  • Maintained strict confidentiality of sensitive information while handling employee records and processing payments.

Education

Certfication - Administrative Assistance And Secretarial Science

Charles Jones
5451 Lemon Hill Ave, Sacramento, CA 95824
05.2014

High School Diploma -

Manteca Adult Education
2271 W Louise Ave
03.2013

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Verbal Communication
  • Schedule Management
  • Document Preparation
  • Scheduling appointments
  • Billing and Invoicing
  • Scheduling and calendar management
  • File Organization
  • Database entry
  • Document Scanning
  • Schedule and calendar management

Timeline

Administrative Assistant

Premier Lab Solutions
07.2022 - 11.2023

Payroll Assistant

Construction Innovations
09.2016 - 05.2020

Certfication - Administrative Assistance And Secretarial Science

Charles Jones

High School Diploma -

Manteca Adult Education
Anita Chapin