Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
VIP Host
Hollywood Casino Amphitheater
Maryland Heights, MO
04.2023 - Current
Greeted and welcomed guests in a friendly manner.
Assisted with training new employees on VIP Host job duties.
Directed patrons to lounges and waiting areas.
Rental Coordinator
Wiese USA
St Louis, MO
02.2015 - 09.2024
Coordinated rental contracts and agreements with customers.
Monitored daily rental schedules and ensured timely delivery of products and services.
Maintained accurate records of all rental transactions in the company database.
Ensured customers received exceptional service and were completely satisfied with their rentals.
Assisted customers in selecting appropriate rental options based on their needs.
Responded promptly to inquiries regarding availability of rental units or services.
Organized inventory of available rental units by type, size, condition.
Resolved customer complaints or disputes related to rentals in a professional manner.
Processed applications for potential renters in accordance with company policies.
Updated and maintained rental agreement files and documents.
Answered telephones to assist customers and resolve issues.
Prepared sales contracts, researched customer needs, and promoted various products and services.
Explained policies and reviewed documentation to obtain signatures.
Education
Some College (No Degree) - Computer Operations And Accounting
Barclay College
St. Ann, MO
Skills
Detail Oriented
Positive and professional
Phone Etiquette
Effective Multitasking
Customer service expertise
Strong interpersonal skills
Scheduling and Planning
Relationship Building
Organizational Skills
Professional Demeanor
Adaptability and Flexibility
Attention to Detail
Reliability
Active Listening
Self Motivation
Effective Communication
Time Management
Decision-Making
Timeline
VIP Host
Hollywood Casino Amphitheater
04.2023 - Current
Rental Coordinator
Wiese USA
02.2015 - 09.2024
Some College (No Degree) - Computer Operations And Accounting