Anita Leal-Bond
Waterford ,MI
Summary
Dynamic and dedicated cashier with a proven track record at Meijer, excelling in customer service and complaint resolution. Recognized for enhancing customer satisfaction and loyalty through effective communication and efficient transaction handling. Committed to maintaining high standards of cleanliness and organization, ensuring a positive shopping experience for all customers.
Overview
22
22
years of professional experience
Work History
Cashier
Dollar Tree Stores
04.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier, Bakery -deli
Meijer
02.2023 - 01.2025
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Cashier
Walgreens
02.2022 - 01.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Sales Associate
Home Depot
03.2013 - 11.2021
- LakOrganized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Coroner
Oakland County Coroner's Office
06.2003 - 02.2008
Education
Master of Science - Medical Microbiology And Bacteriology
Wayne State University
Detroit, MI05.2003
Bachelor of Science - Science And A B.A.in Business Administration
University of Guadalajara Mexico
Guadalajara Mexico 05.1997
Bachelor of Science - Medical Microbiology And Bacteriology
Wayne State University
Detroit, MI05.1989
Associate of Science - Science Education
Orchard Lake St.Mary
Orchard Lake, Mi06.1984
High School Diploma - Went To School in Guadalajara Mexico For Tenth And
Pontiac Central High School
Pontiac, MI06.1982
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Professionalism and courtesy
Languages
Arabic, English, Greek, Italian, Portuguese, Spani
Native or Bilingual
Timeline
Cashier
Dollar Tree Stores
04.2025 - Current
Cashier, Bakery -deli
Meijer
02.2023 - 01.2025
Cashier
Walgreens
02.2022 - 01.2023
Sales Associate
Home Depot
03.2013 - 11.2021
Assistant Coroner
Oakland County Coroner's Office
06.2003 - 02.2008
Master of Science - Medical Microbiology And Bacteriology
Wayne State University
Bachelor of Science - Science And A B.A.in Business Administration
University of Guadalajara Mexico
Bachelor of Science - Medical Microbiology And Bacteriology
Wayne State University
Associate of Science - Science Education
Orchard Lake St.Mary
High School Diploma - Went To School in Guadalajara Mexico For Tenth And
Pontiac Central High School