Anita Stoudt
Harrisburg,PA
Summary
I am a team player, dependent, detail-oriented person, self-motivated. I have keen problem solving and comprehensive note taking and detailed report skills that would help your company. Professional Accomplishments 3 years Sales Experience, 10+ years of Returns Experience, 2 years of Purchasing Experience, 5 years of Accounts Receivable & Payable Experience, 20 years of Electronics Technician, 20 Years of Customer Service Experience and 4 years of Transportation Dispatching. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
QC Technician III/Asst. Warranty Coordinator/Instructor
Dorman Products
Lewisberry, PA
12.2017 - Current
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Trained team members new to the team on processes, requirements, and products.
- Inspected raw materials and finished products to verify quality and dispositioned items that did not meet requirements.
- Made recommendations on ways to improve procedures, production processes and training.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Interviewed, evaluated and produced audit reports.
- Oversaw curriculum development and implementation in alignment with best practices.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Planned, prepared and delivered lessons in accordance with IPC standards for 2 Joint Industry Standard Classes.
Sales Associate
Five Below
Harrisburg, PA
12.2017 - 08.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Electronics Technician
TransCore
Harrisburg, PA
11.2014 - 05.2017
- Reviewed and interpreted manuals, specifications, wiring diagrams, and blueprints.
- Completed custom wire panels, cable harnesses and racking systems
- Created diagrams, drawings and specifications for prototypes, production products and testing procedures.
- Assembled, tested and maintained components and systems for high-performing electronics.
Production Assistant
FCI/Amphenol
Lewisberry, PA
04.2013 - 06.2014
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Supported management and production leaders by managing training records, scheduling appointments and organizing itinerary.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Built and grew training matrix of all production employees
- Processed purchase orders and invoices in accordance with company procedures.
- Utilized pallet truck to load, unload, transport and store goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Electronic Assembler
Seidenader Vision
Harrisburg, PA
05.2006 - 12.2012
- Utilized soldering and welding equipment to join and secure components in place.
- Trained new employees in assembly skills to improve team production levels.
- Completed surface mount soldering of printed circuit boards.
- Assembled components per technical specifications and production guidelines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained inventory count, tracked usage, and documented variances.
Education
Associates Degree - CEET
ITT Technical Institute
2004
Diploma - undefined
Susquenita High School
1995
Skills
- Warranty Understanding
- Information Updates
- Administrative Support
- Coordinating Repairs
- Staff Training
- Supply Inventory Control
- Team Meetings
- Work Organizing and Prioritizing
- Policy Update Coordination
- Verbal and Written Communication
- Time Management
- Microsoft Office
Timeline
QC Technician III/Asst. Warranty Coordinator/Instructor
Dorman Products
12.2017 - Current
Sales Associate
Five Below
12.2017 - 08.2018
Electronics Technician
TransCore
11.2014 - 05.2017
Production Assistant
FCI/Amphenol
04.2013 - 06.2014
Electronic Assembler
Seidenader Vision
05.2006 - 12.2012
Diploma - undefined
Susquenita High School
Associates Degree - CEET
ITT Technical Institute