Anita Stout
Huntsville,AR
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Mercy Family Practice & Obstetrics
Rogers, AR
02.2020 - Current
- Delegated work to staff, setting priorities and goals.
- Researched and prepared reports required by management or governmental agencies.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Analyzed operational data to identify trends and implement strategic improvements.
- Facilitated team meetings to discuss operational challenges and brainstorm solutions.
- Interpreted and explained work procedures and policies to brief staff.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Administrative Coordinator
Mercy Gastroenterology
Rogers, AR
02.2006 - 02.2020
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Education
High School Diploma -
Springdale High School
Springdale, AR05-1982
Skills
- Performance monitoring
- Customer relationship management
- Compliance management
- Employee development
- Customer relations
- Management
- Delegation
- Scheduling coordination
- Staff supervision
- Task delegation
Timeline
Operations Supervisor
Mercy Family Practice & Obstetrics
02.2020 - Current
Administrative Coordinator
Mercy Gastroenterology
02.2006 - 02.2020
High School Diploma -
Springdale High School
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