Anita Welch

• Built product displays and placed appropriate signage for merchandise.
• Ensured that all merchandise was correctly priced and tagged according to established standards.
• Carried out periodic cycle counts to keep track of inventory levels accurately.
• Stocked shelves, racks, and bins with new or transferred merchandise.

• Delivered exceptional customer service by effectively communicating with customers and utilizing industry-specific skills and knowledge.
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• Prepared food items for both hot and cold cases, ensuring quality and freshness.
• Sliced meats and cheeses to meet customer specifications, enhancing customer satisfaction.
• Maintained a sanitary and secure work environment according to health and safety standards.
• Mentored new employees, ensuring seamless integration and adherence to company standards.
• Adapted to various tasks as needed, ensuring smooth operations in a dynamic deli environment.

• Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
• Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
• Verified product numbers with scanners and manual tracking.
• Collaborated with team members on various projects related to inventory control management and restocking processes.
• Ensured safety procedures were followed to prevent injury or damage to goods.
• Recognized by management for providing exceptional customer service.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

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• Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
• Collaborated with kitchen staff to ensure timely food delivery and accuracy.
• Assisted in training new servers on menu items and service standards.
• Followed proper cash handling procedures when accepting payments from customers.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Recognized by management for providing exceptional customer service.

Managed inbound calls in a call center, promoting digital cable, high-speed internet, and home phone services.

Uncovered customer interests by probing for relevant information.

Described services and highlighted key benefits to clients.

Explained billing procedures clearly to ensure understanding.

Troubleshot service issues and resolved all customer inquiries.

Transitioned every call into a sales opportunity effectively.

Demonstrated proficiency in data entry to maintain accurate records.