Anitra Rodriguez
Summary
Dedicated employee with excellent experience in industry. I maintain a professional appearance and demeanor and expertly complete assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
20
20
years of professional experience
Work History
Front Desk Receptionist
Governor Dental
08.2023 - 02.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Made and presented treatment plans.
- Created and sent insurance claims.
- Collected deposits, fees, and payments.
- Scheduled appointments accurately using dental software, reducing conflicts and missed appointments.
Front Desk Receptionist
J Patel DDS
12.2003 - 06.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.6
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Dental Insurance Biller
The Super Dentist
09.2021 - 08.2022
- Boosted patient satisfaction by providing clear explanations of their dental insurance benefits and coverage limitations.
- Maintained up-to-date knowledge of dental insurance regulations and coding practices, ensuring accurate billing processes.
- Contributed to seamless coordination between front office administrative tasks and clinical care management activities.
Education
High School Diploma -
Poway Adult School
Poway, CA04.2024
Dental Certification - Dental Assisting
United Education Institute
San Diego, CA02.2002
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Treatment Coordination /Presentation
- Billing patient/Insurance
- Bilingual
- Coronal Polish
- Insurance verification
- Appointment Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Receptionist
Governor Dental
08.2023 - 02.2024
Dental Insurance Biller
The Super Dentist
09.2021 - 08.2022
Front Desk Receptionist
J Patel DDS
12.2003 - 06.2023
High School Diploma -
Poway Adult School
Dental Certification - Dental Assisting
United Education Institute