Anitra Wilson
Holiday Inn University Center / IHG Hospitality Group
Gainesville
1
Certification
22
years of professional experience
Detail-oriented and analytical professional with over 20 years of experience in operational logistics, financial auditing, and regulatory compliance. Proven track record in managing complex documentation and coordinating multi-department operations while ensuring strict adherence to corporate and government guidelines. Skilled in collaborating with diverse stakeholders to resolve discrepancies and streamline workflows, driving efficiency and enhancing overall organizational performance. Committed to leveraging extensive expertise to contribute to strategic initiatives and foster continuous improvement.
Work History
Night Auditor / Overnight Operations Lead
2 Years 1 Month- Operational Coordination: Direct overnight facility operations and logistics for a 167-room property, ensuring seamless continuity of services and strict data security.
- Financial Auditing & Compliance: Reconcile daily sales records and analyze segmented operational reports to detect variances, protect company data, and support management in loss prevention protocols.
- Account Management: Administer corporate and group accounts by processing high-volume direct billing into Accounts Receivable with 100% accuracy.
- Client Relations & Communication: Manage incoming communications, redirecting calls to appropriate departments while executing reservation logistics, data verification, and secure payment processing.
Premium Audit Representative
20 Years 10 Months- Regulatory Compliance: Audited Workers' Compensation and General Liability insurance policies, ensuring strict adherence to complex manual rules, state regulations, and corporate directives.
- Financial & Data Analysis: Evaluated detailed business operations, payroll allocations, and financial documentation to calculate precise premium computations and maintain high-quality data integrity.
- Stakeholder Engagement: Acted as a key liaison to resolve complex discrepancies, communicating effectively with underwriters, business owners, and agencies to ensure clear policy updates and dispute resolution.
Night Auditor
5 Years 3 Months- Managed nightly financial reconciliations, ensuring accuracy in cash handling and reporting.
- Oversaw front desk operations, providing exceptional guest service and resolving inquiries efficiently.
- Conducted audits of hotel records, verifying data integrity and compliance with company standards.
- Trained new staff on operational procedures, enhancing team performance and service delivery.
- Collaborated with management to address operational challenges, driving continuous improvement initiatives.
Direct Support Professional
10 Years 3 Months- Supported individuals with disabilities in daily living activities to promote independence and self-sufficiency.
- Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual needs.
- Facilitated recreational and social activities, enhancing community engagement and interpersonal skills.
- Monitored progress and behavioral changes, providing feedback for adjustments in support strategies.
Education
Associate of Arts - Business Administration
Skills
Front desk operations
Multitasking and organization
Problem-solving
Strong work ethic
Certification
- State of Florida Notary Public - 25 years Commission expires 10/08/2028
Timeline
Night Auditor / Overnight Operations Lead
Holiday Inn University Center / IHG Hospitality Group
05.2024 - CurrentRead More
Night Auditor
Hotel Indigo Celebration Pointe
09.2018 - 12.2023Read More
Direct Support Professional
The Arc of Alachua County
06.2008 - 09.2018Read More
Premium Audit Representative
Nationwide Insurance
08.2004 - 06.2025Read More
University of Phoenix
Associate of Arts from Business Administration
Read More