Aniya Caughman
Atlanta ,GA
Summary
Motivated individual and aspiring healthcare professional with strong foundation in providing exceptional customer service and support that developed through 4 years of high volume retail experience. Eager to transfer strong communication, active listening, and problem solving skills to a healthcare setting.
Overview
4
4
years of professional experience
Work History
Cashier
Hungry AF
06.2024 - Current
- Resolved customer inquiries and complaints professionally, contributing to positive guest relations and retention.
- Monitored inventory levels at the register, ensuring sufficient stock of supplies for daily operations.
- Implemented efficient cash drawer management practices to reduce discrepancies during end-of-shift audits.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Dairy Queen Grill & Chill
08.2023 - 01.2024
- Maintained cleanliness and organization of dining area and service counters.
- Assisted customers with menu selections and special requests, enhancing satisfaction.
- Handled cash, credit, and gift card transactions accurately to minimize discrepancies.
- Monitored stock levels of supplies and communicated needs to management effectively.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 07.2023
- Maintained cleanliness of work area to uphold health and safety standards in food service.
- Assisted customers with menu selections, enhancing overall dining experience through product knowledge.
- Collaborated with team members to manage peak hours effectively, improving service speed and customer satisfaction.
- Trained new cashiers on operational procedures and point-of-sale systems for seamless onboarding.
Education
Bachelor of Science - Biology
Georgia State University
Atlanta, GA05-2028
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Issue resolution
- Hospitality and accommodation
- Problem-solving
- Honest and dependable
- Time management skills
- Team collaboration
Timeline
Cashier
Hungry AF
06.2024 - Current
Cashier
Dairy Queen Grill & Chill
08.2023 - 01.2024
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 07.2023
Bachelor of Science - Biology
Georgia State University