Aniya Griffin
Chesapeake,VA
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Team player, and eager to develop professional and career skills. Completed 40 clinical hours at Oak Grove Rehab in Chesapeake, Virginia and received CNA Licensure under the state of Virginia. Fed patients, ambulated them, washed and dressed, changed, took vitals, and learned the stock room.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker, Footlocker
09.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Front of House Employee
Major Phillie's Cheesesteaks
05.2024 - Current
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Eventually moved to expo, meaning operating the fryer and completing prep.
- Made drinks, sauces, and kept up with stock.
Sales Associate
Journeys
06.2022 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Education
Bachelor of Science - Pediatric Nursing
Norfolk State University
Norfolk, VA05-2028
High School Diploma -
Western Branch High School
Chesapeake, VA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Multi-tasking strength
- Listening skills
- Client service
- Outgoing personality
- Positive and professional
- Hospitality and accommodation
Certification
- Certified Nursing Assistant , - May 2023-Current
Timeline
Sales Associate
Footlocker, Footlocker
09.2024 - Current
Front of House Employee
Major Phillie's Cheesesteaks
05.2024 - Current
Sales Associate
Journeys
06.2022 - 09.2024
Bachelor of Science - Pediatric Nursing
Norfolk State University
High School Diploma -
Western Branch High School
Similar Profiles
Wesley TitusWesley Titus
Sales Associate at Footlocker, FootlockerSales Associate at Footlocker, Footlocker
Olivia SaenzOlivia Saenz
Sales Associate at Footlocker, FootlockerSales Associate at Footlocker, Footlocker
XZAVIER TURNERXZAVIER TURNER
Sales Associate at Footlocker, FootlockerSales Associate at Footlocker, Footlocker